{"id":6579,"date":"2018-01-24T12:04:12","date_gmt":"2018-01-24T11:04:12","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=6579"},"modified":"2024-06-27T10:40:31","modified_gmt":"2024-06-27T08:40:31","slug":"numero","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/numero\/","title":{"rendered":"Engie : Tous les num\u00e9ros pour contacter le fournisseur"},"content":{"rendered":"<p style=\"text-align: left\"><div class=\"intro shortcode shortcode--lugia shortcode-intro \">\n\t<p class=\"p--intro\">\n\t\t<span class=\"intro__title\"><\/span>\n\t\t<span class=\"intro__text\"> Le fournisseur d&rsquo;\u00e9nergie, Engie, met \u00e0 la disposition de ses consommateurs plusieurs services joignables par t\u00e9l\u00e9phone. Nous vous faisons un tour d&rsquo;horizon.\u00a0 <\/span>\n\t<\/p>\n<\/div><\/p>\n<p style=\"text-align: left\">Engie est le fournisseur historique de gaz naturel en France. Mais sachez, qu&rsquo;elle propose \u00e9galement des offres de march\u00e9 ainsi que des offres d&rsquo;\u00e9lectricit\u00e9. De plus, depuis l&rsquo;ouverture du march\u00e9 des \u00e9nergies en 2007, Engie n&rsquo;a plus le monopole sur le gaz, et se voit rejoint par les fournisseurs alternatifs. Ainsi, chacun se diff\u00e9rencie gr\u00e2ce \u00e0 des prix comp\u00e9titifs, ou des services de qualit\u00e9.<\/p>\n<p>Nous vous expliquons les diff\u00e9rentes mani\u00e8res d&rsquo;entrer en <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/\">contact avec Engie.<\/a><\/p>\n<h2  id=\"comment_rentrer_en_contact_avec_le_fournisseur_engie\">Comment rentrer en contact avec le fournisseur Engie ?<\/h2>\n<p>Si vous avez la moindre question, il ne faut pas h\u00e9siter \u00e0 contacter Engie. Il existe aujourd&rsquo;hui plusieurs moyens de contacter Engie, voici donc un tableau qui r\u00e9capitule tous les moyens afin de rentrer en contact avec le fournisseur :<\/p>\n<p><strong>R\u00e9capitulatif : les num\u00e9ros de Engie<\/strong><\/p>\n<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table>\n<tbody>\n<tr>\n<td><strong>Le Num\u00e9ro Client<\/strong><\/td>\n<td>Composer le <strong>09 69 39 99 93<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Le Num\u00e9ro Urgence Gaz<\/strong><\/td>\n<td>Composer le <strong>0 800 47 33 33<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Contacter par mail<\/strong><\/td>\n<td>Envoyez \u00e0 <strong>contact-engie@economiedenergie.fr.<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p>Le moyen de communication va d\u00e9pendre de la situation du client. Cependant, il devra privil\u00e9gier autant que possible contacter Engie par\u00a0 l&rsquo;espace client.<\/p>\n<h2  style=\"text-align: left\" id=\"comment_contacter_engie_par_telephone\">Comment contacter Engie par t\u00e9l\u00e9phone<\/h2>\n<p style=\"text-align: left\">Les num\u00e9ros d&rsquo;Engie sont diff\u00e9rents en fonction de votre requ\u00eate :<\/p>\n<ul style=\"text-align: left\">\n<li>Si vous souhaitez entrer en contact avec un conseiller <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/telephone\/\">Engie par t\u00e9l\u00e9phone<\/a>, vous pouvez joindre le 09.69.39.99.93, du lundi au vendredi de 09:00 \u00e0 20:00 et le samedi de 09:00 \u00e0 13:00<\/li>\n<li>Appeler un conseiller en \u00e9conomies d&rsquo;\u00e9nergie au 09.69.32.34.35<\/li>\n<li>Contacter un conseiller Tarif Sp\u00e9cial de Solidarit\u00e9 (GAZ) au 0 800 333 124, cela est <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/numero\/gratuit\/\">gratuit depuis un poste fixe<\/a>.<\/li>\n<li>Contacter un conseiller Tarif Premi\u00e8re N\u00e9cessit\u00e9 (Electricit\u00e9) au 0 800 333 123<\/li>\n<\/ul>\n<h3 style=\"text-align: left\">Contacter Engie lors d&rsquo;un d\u00e9m\u00e9nagement<\/h3>\n<p style=\"text-align: left\">Afin de souscrire chez Engie, vous pouvez le faire en ligne, mais cela d\u00e9pend de :<\/p>\n<ul style=\"text-align: left\">\n<li>si vous \u00eates client, vous pouvez simplement changer d&rsquo;offre, ou souscrire chez Engie (soit au gaz naturel, soit \u00e0 l&rsquo;\u00e9lectricit\u00e9, soit \u00e0 une offre duale qui r\u00e9unit les deux). vous pouvez \u00e9galement le faire via <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/moncompte\/\">votre compte client<\/a>.<\/li>\n<li>si vous n&rsquo;\u00eates pas client, Engie vous demandera les m\u00eames informations que si vous \u00e9tiez client, mais en plus vous devrez souscrire \u00e0 une nouvelle offre.<\/li>\n<\/ul>\n<p style=\"text-align: left\">De plus, lors d&rsquo;un d\u00e9m\u00e9nagement, vous pouvez joindre un conseiller Engie. Pour cela, n&rsquo;h\u00e9sitez pas \u00e0 composer le 09.69.36.05.73, du\u00a0lundi au samedi de 8h \u00e0 21h\u00a0 (appel non surtax\u00e9).<\/p>\n<h3 style=\"text-align: left\">Quels sont les num\u00e9ros d&rsquo;urgence ?<\/h3>\n<p style=\"text-align: left\">En cas de probl\u00e8me sur votre installation \u00e9lectrique, ou de d\u00e9pannage chez Engie, comme une coupure de courant, vous pouvez composer le 09.72.67.50+XX. (XX = n\u00b0 de d\u00e9partement). Vous pouvez les joindre 24\/24 et 7j\/7.<\/p>\n<p style=\"text-align: left\">En cas de fuite de gaz, vous pouvez joindre le 0 800 473 333 24\/24 et 7j\/7.<\/p>\n<h3 style=\"text-align: left\">Qu&rsquo;est-ce-que le service recouvrement ?<\/h3>\n<p style=\"text-align: left\">Si vous \u00eates dans le cas d&rsquo;un facture impay\u00e9e, ou que vous souhaitez r\u00e9gulariser votre situation, alors vous aurez \u00e0 faire \u00e0 un service recouvrement. En effet, vous aurez des courriers pour vous dire que votre \u00e9lectricit\u00e9 risque d&rsquo;\u00eatre coup\u00e9e, ou sur le fait que votre dette n&rsquo;a pas \u00e9t\u00e9 r\u00e9gl\u00e9e. Pour \u00e9viter d&rsquo;en arriver l\u00e0, vous pouvez :<\/p>\n<ul style=\"text-align: left\">\n<li>appeler le service de recouvrement Engie. Le num\u00e9ro de t\u00e9l\u00e9phone se trouve sur le courrier de relance<\/li>\n<li>vous pouvez vous rendre sur des sites internet qui seront mentionn\u00e9s sur ce courrier<\/li>\n<li>vous rendre sur votre espace client, afin de proc\u00e9der au paiement non effectu\u00e9, ou faire une r\u00e9clamation.<\/li>\n<\/ul>\n<h2  style=\"text-align: left\" id=\"quels_sont_les_autres_moyens_pour_joindre_engie\">Quels sont les autres moyens pour joindre Engie ?<\/h2>\n<h3>Contacter le fournisseur par mail<\/h3>\n<p style=\"text-align: left\">Vous pouvez \u00e9galement joindre votre fournisseur d&rsquo;\u00e9nergie, Engie par mail. Sachez que si vous \u00eates client Engie, vous aurez besoin de votre r\u00e9f\u00e9rence client. Autrement, vous aurez un formulaire \u00e0 remplir, afin qu&rsquo;un conseiller puisse vous r\u00e9pondre sous les 24h.<\/p>\n<h3 style=\"text-align: left\">Contacter le fournisseur par voie postale<\/h3>\n<p>Pour joindre <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/service-client\/\">le service client d&rsquo;Engie<\/a>, vous pouvez le faire par <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/adresse\/\">voie postale, \u00e0 cette adresse<\/a> :<\/p>\n<p style=\"text-align: left\">ENGIE<\/p>\n<p style=\"text-align: left\">Service Clients<\/p>\n<p style=\"text-align: left\">TSA 87 494<\/p>\n<p style=\"text-align: left\">76934 ROUEN CEDEX 09<\/p>\n<h3 style=\"text-align: left\">Se rendre sur le site du fournisseur<\/h3>\n<p style=\"text-align: left\">Pour vous faire gagner du temps, vous pouvez aller voir la foire aux Questions sur le site du fournisseur d&rsquo;\u00e9nergie, Engie. En effet, cela vous \u00e9vitera d&rsquo;attendre, vous pourrez en effet trouver votre r\u00e9ponse via ce canal.<\/p>\n<h2  style=\"text-align: left\" id=\"quelles_sont_les_offres_proposees_par_engie\">Quelles sont les offres propos\u00e9es par Engie ?<\/h2>\n<p>Pour le gaz :<\/p>\n<ul>\n<li>Offre Gaz Energie<\/li>\n<li>Offre Confort Connect\u00e9<\/li>\n<\/ul>\n<p>Pour l\u2019\u00e9lectricit\u00e9 :<\/p>\n<ul>\n<li>Offre Elec Energie<\/li>\n<li>Offre Elec Weekend<\/li>\n<\/ul>\n<p>Pour l\u2019\u00e9lectricit\u00e9 et le gaz :<\/p>\n<ul>\n<li>Offre Duo Energie<\/li>\n<li>Offre Duo Fixe<\/li>\n<\/ul>\n<p style=\"text-align: left\">A savoir : les offres duales peuvent \u00eatre int\u00e9ressantes, si vous utilisez ces deux \u00e9nergies dans votre logement.<\/p>\n<p style=\"text-align: left\">\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Pour plus d&rsquo;informations sur ce fournisseur d&rsquo;\u00e9nergie, vous pouvez contacter papernest                <\/p>\n                                    <a data-odi=\"0977400664\" href=\"tel:0977400664\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            09 77 40 06 64                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Pour plus d&rsquo;informations sur ce fournisseur d&rsquo;\u00e9nergie, vous pouvez contacter papernest                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"Souscrivez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        Souscrivez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Engie est le fournisseur historique de gaz naturel en France. Mais sachez, qu&rsquo;elle propose \u00e9galement des offres de march\u00e9 ainsi que des offres d&rsquo;\u00e9lectricit\u00e9. De plus, depuis l&rsquo;ouverture du march\u00e9 des \u00e9nergies en 2007, Engie n&rsquo;a plus le monopole sur le gaz, et se voit rejoint par les fournisseurs alternatifs. Ainsi, chacun se diff\u00e9rencie gr\u00e2ce &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/numero\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Engie : Tous les num\u00e9ros pour contacter le fournisseur&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":6582,"parent":1276,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Engie : num\u00e9ro<\/title>\n<meta name=\"description\" content=\"Quel num\u00e9ro Engie appeler pour une urgence, un d\u00e9m\u00e9nagement ou souscrire une offre ? Voici tous les num\u00e9ros\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/numero\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Engie : num\u00e9ro\" \/>\n<meta property=\"og:description\" content=\"Quel num\u00e9ro Engie appeler pour une urgence, un d\u00e9m\u00e9nagement ou souscrire une offre ? 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internet<\/li>\n<li>En cas d'urgence gaz, vous pouvez joindre le 0 800 47 33 33, 24\/24 et 7j\/7 (appel gratuit depuis un poste fixe).<\/li>\n<li>Vous pouvez joindre Engie par voie postale :\u00a0ENGIE \u2013 Service Clients Professionnels TSA 15702 -\u00a059783 LILLE CEDEX 09<\/li>\n<\/ul>\n","<table>\n<tbody>\n<tr>\n<td><strong>Fournisseur d\u2019\u00e9lectricit\u00e9 <\/strong><\/td>\n<td><strong>Est-ce moins cher que les tarifs r\u00e9glement\u00e9s ?<\/strong><\/td>\n<td><strong>Caract\u00e9ristiques <\/strong><\/td>\n<\/tr>\n<tr>\n<td>Direct Energie<\/td>\n<td>Oui, de -10%<\/td>\n<td>Elu Service Client de l\u2019ann\u00e9e (disponible par internet et sur mobile)<\/td>\n<\/tr>\n<tr>\n<td>Total Spring<\/td>\n<td>Oui, de -10%<\/td>\n<td>Electricit\u00e9 Verte<\/p>\n<p>Offre duale, et le prix du gaz peut \u00eatre attractif \u00e9galement<\/p>\n<p>Service client disponible par t\u00e9l\u00e9phone et internet<\/td>\n<\/tr>\n<tr>\n<td>EDF (tarif bleu)<\/td>\n<td>Fournisseur historique<\/td>\n<td>Ces tarifs sont fix\u00e9s par les pouvoirs publics<\/p>\n<p>Service Client accessible par t\u00e9l\u00e9phone, mobile et internet<\/td>\n<\/tr>\n<tr>\n<td>Happy-e by Engie<\/td>\n<td>Oui, de -5%<\/td>\n<td>Prix comp\u00e9titifs<\/p>\n<p>Service client de qualit\u00e9 uniquement <a href=\"https:\/\/www.agence-france-electricite.fr\/fournisseur-electricite\/engie\/contact\/en-ligne\/\">en ligne<\/a><\/td>\n<\/tr>\n<tr>\n<td>Plan\u00e8te Oui<\/td>\n<td>Oui, de 20% sur le prix de l\u2019abonnement<\/td>\n<td>Prix comp\u00e9titifs<\/p>\n<p>Electricit\u00e9 verte<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","<table class=\"table\">\n<thead>\n<tr>\n<th class=\"rtecenter\">Fournisseur<\/th>\n<th class=\"rtecenter\">Tarifs r\u00e9glement\u00e9s Engie<\/th>\n<th class=\"rtecenter\">Direct Energie Classique gaz<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"rtecenter\">Prix de l'abonnement<\/td>\n<td class=\"rtecenter\">Tarifs r\u00e9glement\u00e9s<\/td>\n<td class=\"rtecenter\">Identique aux tarifs r\u00e9glement\u00e9s.<\/td>\n<\/tr>\n<tr>\n<td class=\"rtecenter\">Prix du kWh<\/td>\n<td class=\"rtecenter\">Fix\u00e9 par les pouvoirs publics<\/td>\n<td class=\"rtecenter\">-5% HT par rapport aux tarifs r\u00e9glement\u00e9s<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center\">Avis positifs<\/p>\n<\/td>\n<td style=\"text-align: center\">Avis n\u00e9gatifs<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center\">Des tarifs contr\u00f4l\u00e9s par les pouvoirs publics (tarifs r\u00e9glement\u00e9s).<\/p>\n<p>La gamme d'offres la plus compl\u00e8te du march\u00e9.<\/p>\n<p>Des prix fixes pendant 1 \u00e0 4 ans.<\/p>\n<p>Une offre en ligne (Happ'e) tr\u00e8s comp\u00e9titive.<\/td>\n<td>\n<p style=\"text-align: center\">Des prix \u00e9lev\u00e9s, compar\u00e9s aux fournisseurs alternatifs.<\/p>\n<p style=\"text-align: center\">Erreurs de facturation, souvent difficiles \u00e0 r\u00e9gler.<\/p>\n<p style=\"text-align: center\">Difficult\u00e9s pour avoir un conseiller au t\u00e9l\u00e9phone.<\/p>\n<p style=\"text-align: center\">D\u00e9marchage commercial parfois agressif.<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n","<ul style=\"text-align: left\">\n<li>Par mail : vous pouvez remplir un formulaire en ligne, en pr\u00e9cisant votre demande, votre r\u00e9f\u00e9rence client, votre email ainsi que votre num\u00e9ro de t\u00e9l\u00e9phone. Sinon, vous pouvez utiliser le chat mis \u00e0 votre disposition.<\/li>\n<li>Par t\u00e9l\u00e9phone :\u00a0vous pouvez composer le 09.70.80.69.69 du lundi au samedi de 9h \u00e0 19h.<\/li>\n<li>Via les r\u00e9seaux sociaux : sur Facebook, Messenger et Twitter.<\/li>\n<li>Via leur application mobile<\/li>\n<li>Par voie postale :\u00a0\u00a0Service Client Direct Energie - TSA 21519 - 75901 Paris CEDEX 15<\/li>\n<\/ul>\n"]},"_links":{"self":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6579"}],"collection":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/users\/1216"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/comments?post=6579"}],"version-history":[{"count":49,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6579\/revisions"}],"predecessor-version":[{"id":76516,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6579\/revisions\/76516"}],"up":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/1276"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/media\/6582"}],"wp:attachment":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/media?parent=6579"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/tags?post=6579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}