{"id":6565,"date":"2018-01-24T10:52:35","date_gmt":"2018-01-24T09:52:35","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=6565"},"modified":"2024-06-27T10:40:28","modified_gmt":"2024-06-27T08:40:28","slug":"numero","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/numero\/","title":{"rendered":"Num\u00e9ro Direct Energie : t\u00e9l\u00e9phone, service client, contact en 2024"},"content":{"rendered":"<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table>\n<caption><strong>R\u00e9capitulatif : les num\u00e9ros de Direct Energie :<\/strong><\/caption>\n<tbody>\n<tr>\n<td><strong>Le Num\u00e9ro Client<\/strong><\/td>\n<td><strong>09 70 80 69 69<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Le Num\u00e9ro Urgence Gaz<\/strong><\/td>\n<td><strong>0 800 47 33 33<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Contacter par mail<\/strong><\/td>\n<td><strong>service.client@total-directenergie.com<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p style=\"text-align: left\"> <div class=\"shortcode shortcode--lugia callout callout--info \">\n <p class=\"callout__title\">\n Le saviez-vous ? <\/p>\n <p>\n Direct \u00c9nergie est devenu en 2019 Total Direct \u00c9nergie suite \u00e0 sa fusion avec le fournisseur Total Spring. Le 28 mai 2021, <a href=\"https:\/\/www.agence-france-electricite.fr\/actualites\/total-direct-energie-devient-totalenergies\/\">Total Direct \u00c9nergie change de nom<\/a> pour devenir TotalEnergies. <\/p>\n <\/div>\n<\/p>\n<p><ppn-deals-list title-component=\"\u00c0 ne pas manquer 🔥\"><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2022\/08\/total-energies-1.svg\" title-main=\"Heures Eco Electricit\u00e9 & Gaz\" subtitle=\"Heures creuses attractives et consommation plus vertueuse. Prix de kWh pouvant \u00e9voluer jusqu'\u00e0 2 fois\/an.\" is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-color=\"error\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 77 42 24 39\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0977422439\" cta-left-href-app=\"https:\/\/www.fournisseur energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2022\/08\/total-energies-1.svg\" title-main=\"Standard Fixe Electricit\u00e9 & Gaz\" subtitle=\"Electricit\u00e9 17% moins cher que le TRV\" is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-color=\"error\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 77 42 24 39\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0977422439\" cta-left-href-app=\"https:\/\/www.fournisseur-energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2022\/08\/total-energies-1.svg\" title-main=\"Offre Verte \u00e9lectricit\u00e9 + gaz\" subtitle=\"\u00c9lectricit\u00e9 verte 100% \u00e9olienne et solaire et du biogaz \u00e0 prix fixe pendant 1 an. \" is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-color=\"error\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 77 42 24 39\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0977422439\" cta-left-href-app=\"https:\/\/www.fournisseur-energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"Je me lance !\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><\/ppn-deals-list><\/p>\n<h2 id=\"joindre_direct_energie\">Joindre Direct \u00c9nergie<\/h2>\n<div class=\"\">\n<div class=\"\">\n<table>\n<caption><strong>Contact de Direct \u00c9nergie :<\/strong><\/caption>\n<tbody>\n<tr>\n<td><strong>Par t\u00e9l\u00e9phone<\/strong><\/td>\n<td><strong>09 70 80 69 69<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par mail<\/strong><\/td>\n<td><strong>service.client@total-directenergie.com<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par courrier<\/strong><\/td>\n<td>Envoyer un courrier \u00e0 l’adresse suivante :<br \/>\n<strong>Total Direct Energie – Service Clients<br \/>\nTSA 21519<br \/>\n75901 Paris CEDEX 15<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Le fournisseur d’\u00e9lectricit\u00e9 et de gaz Direct \u00c9nergie est joignable par t\u00e9l\u00e9phone, mais aussi en ligne ou par la poste. Contacter son fournisseur d’\u00e9nergie peut permettre de suivre sa consommation, de r\u00e9silier son contrat ou encore de r\u00e9gler un litige.<\/p>\n<\/div>\n<\/div>\n<h2 id=\"contacter_direct_energie\">Contacter Direct \u00c9nergie: num\u00e9ro de t\u00e9l\u00e9phone, adresse et espace client <\/h2>\n<p style=\"text-align: left\">Le premier fournisseur alternatif de France est donc joignable par diff\u00e9rents moyens : quels sont-ils ? En tant que particulier, vous pouvez <a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/\">contacter Direct \u00c9nergie<\/a> des fa\u00e7ons suivantes :<\/p>\n<\/p>\n<ol class='shortcode shortcode--lugia list list--steps '>\n<li style=\"text-align: left\"><strong>Par t\u00e9l\u00e9phone au 09 70 80 69 69.<\/strong><\/li>\n<li style=\"text-align: left\"><strong>Par email<\/strong> via un formulaire de requ\u00eate sur le site du fournisseur.<\/li>\n<li style=\"text-align: left\"><strong>Par courrier<\/strong> \u00e0 l’adresse du service client.<\/li>\n<li style=\"text-align: left\"><strong>Via l’application mobile<\/strong> Direct \u00c9nergie.<\/li>\n<li style=\"text-align: left\"><strong>Sur les r\u00e9seaux sociaux<\/strong> Facebook et Twitter.<\/li>\n<\/ol>\n<p>\n<div class=\"aligncenter\" style=\"width: 300px;\"><img class=\"lazy-loaded\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/05\/contact-telephone-engie.png\" alt=\"num\u00e9ro contacter\" width=\"731\" height=\"467\"\/><noscript><img decoding=\"async\" src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/05\/contact-telephone-engie.png\" alt=\"num\u00e9ro contacter\" width=\"731\" height=\"467\"\/><\/noscript><\/div>\n<h3>Comment joindre Direct \u00c9nergie?<\/h3>\n<ul>\n<li>\n<p style=\"text-align: left\"><strong>Vous \u00eates un particulier et d\u00e9j\u00e0 client chez Direct \u00c9nergie: <\/strong>09 70 80 69 69 (disponible du lundi au samedi de 9h \u00e0 19h). Le num\u00e9ro du <a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/service-client\/\">service client de Direct \u00c9nergie<\/a> est non surtax\u00e9 au prix d’un appel local.<\/p>\n<\/li>\n<li>\n<p style=\"text-align: left\">Pour <a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/telephone\/\">joindre par t\u00e9l\u00e9phone<\/a> le service paiement du fournisseur, vous pouvez composer le <strong>09 70 80 65 45<\/strong> (prix d’un appel local – disponible du lundi au samedi de 9h \u00e0 19h).<\/p>\n<\/li>\n<li>\n<p style=\"text-align: left\">Pour les <strong>professionnels<\/strong>, Direct \u00c9nergie met \u00e0 votre disposition un num\u00e9ro sp\u00e9cial:<br \/>\n<strong>Pour joindre le service client du fournisseur:<\/strong> 09 77 40 50 60 (prix d’un appel local du lundi au samedi de 9h \u00e0 19h)<br \/>\n<strong>Pour joindre le service paiement de Direct \u00c9nergie:<\/strong> 09 70 80 65 45(appel non surtax\u00e9 – disponible du lundi au samedi de 9h \u00e0 19h).<\/li>\n<\/p>\n<li><strong>Pour les clients sourds ou malentendants :<\/strong> des conseillers sp\u00e9cialis\u00e9s r\u00e9pondent \u00e0 vos <a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/en-ligne\/\">demandes en ligne<\/a>, par visioconf\u00e9rence en langue des signes fran\u00e7aise ou par tchat du lundi au vendredi de 9h \u00e0 17h.<\/li>\n<\/ul>\n<p>\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques minutes avec papernest ! <\/p>\n <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n <svg class=\"phone-svg\">\n <use href=\"#phone\" \/>\n <\/svg>\n <span class=\"override\" data-ws>\n 09 70 25 21 76 <\/span>\n <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-opened\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques clics avec papernest ! <\/p>\n <a href=\"https:\/\/app.papernest.com\/onboarding?&energy.energy_type=Elec&anonymous&destination=energy&segment=energy&pole=SEO&source=metasites&source2=6&goal=acquisition&medium=cta-secondary&target-blank\" title=\"Cliquez ici\"\n target=\"_blank\" rel=\"nofollow\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n <svg class=\"computer-svg\">\n <use href=\"#computer\" \/>\n <\/svg>\n\n Cliquez ici <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service Gratuit <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-closed\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service Gratuit - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n<\/p>\n<h2 id=\"les_numeros_direct_energie\">Quels sont les num\u00e9ros Direct \u00c9nergie <\/h2>\n<h3>Le num\u00e9ro de Direct \u00c9nergie pour souscrire un contrat<\/h3>\n<p style=\"text-align: left\">Si vous souhaitez lancer la <strong>souscription<\/strong> d’une offre d’\u00e9nergie chez ce fournisseur, vous pouvez le faire par t\u00e9l\u00e9phone. Direct \u00c9nergie propose d’ailleurs un service de rappel gratuit pour son domicile personnel comme pour son local professionnel afin de vous contacter \u00e0 l’heure que vous souhaiterez.<\/p>\n<p style=\"text-align: left\">Pour souscrire un contrat d’\u00e9nergie en tant que particulier, composez le 09 88 81 30 05 (appel non surtax\u00e9, disponible du lundi au samedi de 8h \u00e0 21h). Pensez \u00e0 vous munir :<\/p>\n<\/p>\n<ol class='shortcode shortcode--lugia list list--steps '>\n<li style=\"text-align: left\">Des<strong> index<\/strong> de votre compteur d’\u00e9nergie<\/li>\n<li style=\"text-align: left\">D’une<strong> facture<\/strong> li\u00e9e au logement concern\u00e9<\/li>\n<li style=\"text-align: left\">D’un <strong>Relev\u00e9 d’Identit\u00e9 Bancaire <\/strong>(RIB)<\/li>\n<\/ol>\n<p>\n<p style=\"text-align: left\">Vous avez \u00e9galement la possibilit\u00e9 de contacter Direct \u00c9nergie par e-mail via leur formulaire \u00e0 remplir en ligne – le fournisseur vous assure une r\u00e9ponse sous 24 heures ouvr\u00e9es.<\/p>\n<div class=\"aligncenter\" style=\"width: 150px;\"><img class=\"lazy-loaded\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/05\/contacter-enedis.png alt=\"num\u00e9ro souscrire\" width=\"488\" height=\"703\"\/><noscript><img decoding=\"async\" src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/05\/contacter-enedis.png alt=\"num\u00e9ro souscrire\" width=\"488\" height=\"703\"\/><\/noscript><\/div>\n<h3>Le num\u00e9ro de Direct \u00c9nergie pour effectuer un paiement<\/h3>\n<p style=\"text-align: left\">Beaucoup de consommateurs favorisent le paiement manuel plut\u00f4t que les pr\u00e9l\u00e8vements mensuels. Dans ce cas, vous pouvez contacter le service paiement de Direct \u00c9nergie en composant le num\u00e9ro suivant : <strong>09 70 80 65 45<\/strong> (prix d’un appel local – disponible du lundi au samedi de 9h \u00e0 19h).<\/p>\n<p style=\"text-align: left\">Ce num\u00e9ro sera le m\u00eame pour les clients professionnels, avec les m\u00eames horaires. Le processus de paiement par t\u00e9l\u00e9phone est s\u00e9curis\u00e9 et est valable au m\u00eame titre qu’un pr\u00e9l\u00e8vement.<\/p>\n<p> <\/p>\n<h3>Le num\u00e9ro de Direct \u00c9nergie en cas d\u2019urgence<\/h3>\n<p style=\"text-align: left\">Le fournisseur Direct \u00c9nergie n’a pas de num\u00e9ro d’urgence, et pour cause : toute intervention urgente sur le r\u00e9seau de gaz comme d’\u00e9lectricit\u00e9 sera assur\u00e9e par les gestionnaires du r\u00e9seau de distribution. C’est ainsi pour tous les fournisseurs, que ce soit Engie, EDF ou encore Eni.<\/p>\n<p style=\"text-align: left\">Ainsi, en cas d’urgence, plut\u00f4t que de contacter Direct \u00c9nergie qui vous redirigera vers les services d’urgence de ces distributeurs, autant les contacter directement.<\/p>\n<p style=\"text-align: left\">En cas d’urgence li\u00e9e \u00e0 l’\u00e9lectricit\u00e9 (dans le cas d’une panne, typiquement), contactez le distributeur <strong>Enedis<\/strong> (ex ErDF) au <strong>09 72 67 50 XX<\/strong> (num\u00e9ro non surtax\u00e9). Les deux X correspondent au num\u00e9ro de d\u00e9partement dans lequel vous r\u00e9sidez. Par exemple, si vous vivez \u00e0 Paris, remplacez les par 75.<\/p>\n<p style=\"text-align: left\">Si votre urgence concerne le gaz, il vous faudra joindre le service d’urgence de <strong>GrDF<\/strong>, le distributeur de gaz en France. Contactez les au <strong>0 800 47 33 33<\/strong> (num\u00e9ro non surtax\u00e9).<\/p>\n<p> <\/p>\n<h3>Le num\u00e9ro de Direct \u00c9nergie pour r\u00e9silier votre contrat<\/h3>\n<p style=\"text-align: left\">Dans le cas d’un d\u00e9m\u00e9nagement typiquement, il vous faudra r\u00e9silier votre contrat d’\u00e9nergie puisqu’un changement d’adresse sur un contrat de ce type est impossible, peu importe le fournisseur chez qui vous \u00eates client. Si vous d\u00e9cidez de rester chez le m\u00eame fournisseur, il vous suffit de le contacter afin de lui faire part de votre d\u00e9m\u00e9nagement : ce dernier se chargera alors d’effectuer les d\u00e9marches n\u00e9cessaires de r\u00e9siliation et de souscription automatique d’une offre pour votre nouveau logement.<\/p>\n<p style=\"text-align: left\">La r\u00e9siliation d’un contrat chez Direct \u00c9nergie est gratuite et r\u00e9alisable \u00e0 tout moment. Vous pouvez l’effectuer depuis votre espace client en ligne, ou bien par t\u00e9l\u00e9phone.<\/p>\n<p style=\"text-align: left\">Dans le cas d’un d\u00e9m\u00e9nagement ou pour toute autre raison, le num\u00e9ro \u00e0 composer pour la r\u00e9siliation d’un contrat chez Direct \u00c9nergie sera celui de leur service client : <strong>09 70 80 69 69<\/strong> (service gratuit + prix d’un appel) qui est disponible du lundi au samedi de 9h \u00e0 19h.<\/p>\n<p>\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques minutes avec papernest ! <\/p>\n <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n <svg class=\"phone-svg\">\n <use href=\"#phone\" \/>\n <\/svg>\n <span class=\"override\" data-ws>\n 09 70 25 21 76 <\/span>\n <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-opened\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques clics avec papernest ! <\/p>\n <a href=\"https:\/\/app.papernest.com\/onboarding?&energy.energy_type=Elec&anonymous&destination=energy&segment=energy&pole=SEO&source=metasites&source2=6&goal=acquisition&medium=cta-secondary&target-blank\" title=\"Cliquez ici\"\n target=\"_blank\" rel=\"nofollow\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n <svg class=\"computer-svg\">\n <use href=\"#computer\" \/>\n <\/svg>\n\n Cliquez ici <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service Gratuit <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-closed\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service Gratuit - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n<\/p>\n<h2 id=\"souscrire_chez_direct_energie\">La souscription chez Direct \u00c9nergie<\/h2>\n<p style=\"text-align: left\">Une fois votre offre choisie, contactez Direct \u00c9nergie au <strong>09 88 81 30 05<\/strong> pour lancer la souscription, ou rendez-vous sur leur site internet en cliquant <a href=\"https:\/\/www.direct-energie.com\/particuliers\/aide-et-contacts\/contact-souscription\">ici<\/a> pour remplir un formulaire de demande de souscription en ligne.<\/p>\n<p style=\"text-align: left\">Pour \u00e9viter de devoir payer une mise en service d’urgence ou express, plus rapide mais beaucoup plus on\u00e9reuse, il faudra donc s’y prendre \u00e0 l’avance pour faire la demande de l’ouverture standard de son compteur.<\/p>\n<p> <\/p>\n<p>Direct \u00c9nergie, d\u00e9sormais <strong>Total Direct \u00c9nergie<\/strong>, propose des offres de <strong>gaz et d’\u00e9lectricit\u00e9<\/strong> aux particuliers et aux professionnels. Il s’agit d’un fournisseur d’\u00e9nergie alternatif qui appliquent des prix du kWh moins chers que ceux des fournisseurs historiques (Engie et EDF).<\/p>\n <div class=\"table-container\">\n <div class=\"table-container__wrapper\">\n <table>\n <!-- CAPTION -->\n <caption>\n <strong>\n Caract\u00e9ristiques des offres phares de TotalEnergies <\/strong>\n <\/caption>\n <!-- HEAD -->\n <thead>\n <tr>\n <th>Offre<\/th><th>\u00c9lectricit\u00e9 <\/th><th>Gaz<\/th> <\/tr>\n <\/thead>\n <!-- BODY -->\n <tbody><tr><td>Verte<\/td><td>- Prix du kWh et de l'abonnement HT fixes pendant 1 an<br \/>- Offre 100% verte<br \/>- \u00c9lectricit\u00e9 \u00e9olienne et solaire produite en France<\/td><td>- Prix du kWh et de l'abonnement HT fixes pendant 2 ans<br \/>- 10% de biogaz r\u00e9inject\u00e9 dans le r\u00e9seau<br \/>- Biogaz produit en France<\/td><\/tr><\/tbody>\n <\/table>\n <\/div>\n <\/div>\n\n<h3>Quelles sont les offres d’\u00e9lectricit\u00e9 de Direct \u00c9nergie ?<\/h3>\n<p>Direct \u00c9nergie met \u00e0 disposition des particuliers deux offres d’\u00e9lectricit\u00e9 :<\/p>\n<\/p>\n<ol class='shortcode shortcode--lugia list list--steps '>\n<li><strong>L’Offre Heures \u00c9co \u00c9lectricit\u00e9<\/strong><\/li>\n<li><strong>L’Offre Verte Fixe \u00e9lectricit\u00e9<\/strong><\/li>\n<\/ol>\n<p>\n<h4>Offre Heures \u00c9co \u00c9lectricit\u00e9<\/h4>\n<p>Cette offre propose des avantages pour r\u00e9aliser des \u00e9conomies tout en adoptant des habitudes de consommation plus respectueuses de l’environnement. C\u2019est un contrat \u00e0 dur\u00e9e de 1 an. Avec l’option heures creuses, vous pouvez d\u00e9caler l’utilisation de vos appareils consommant le plus d’\u00e9nergie et b\u00e9n\u00e9ficier d’un prix du kWh avantageux pendant 8 heures par jour. L’offre comprend \u00e9galement un contrat personnalis\u00e9 avec diff\u00e9rentes options de paiement, de facturation et d’envoi de la facture, ainsi qu’un suivi annuel avec un conseiller pour optimiser votre contrat et comprendre votre consommation d’\u00e9nergie.<\/p>\n<p> <div class=\"table-container\">\n <div class=\"table-container__wrapper\">\n <table>\n <!-- CAPTION -->\n <caption>\n <strong>\n Grille tarifaire de l\u2019offre Heures \u00c9co de Total\u00c9nergies (HP\/HC) <\/strong>\n <\/caption>\n <!-- HEAD -->\n <thead>\n <tr>\n <th>Puissance du compteur\r\n\r\n<\/th><th>Prix abonnement mensuel TTC en \u20ac\r\n\r\n<\/th><th>Prix Heures Pleines TTC en \u20ac\r\n\r\n<\/th><th>Prix Heures Creuses TTC en \u20ac\r\n\r\n<\/th> <\/tr>\n <\/thead>\n <!-- BODY -->\n <tbody><tr><td>6 kVA\r\n\r\n<\/td><td>154,25 \u20ac\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>9 kVA\r\n\r\n\r\n<\/td><td>198,56 \u20ac\r\n\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n\r\n<\/td><\/tr><tr><td>12 kVA\r\n\r\n<\/td><td>198,56 \u20ac<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>15 kVA\r\n\r\n<\/td><td>198,56 \u20ac\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>18 kVA\r\n\r\n<\/td><td>317,78 \u20ac\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>24 kVA\r\n\r\n<\/td><td>399,40 \u20ac\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>30 kVA\r\n\r\n<\/td><td>473,57 \u20ac\r\n\r\n<\/td><td>0,2795 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><tr><td>36 kVA\r\n\r\n<\/td><td>535,62 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><td>0,1927 \u20ac\r\n\r\n<\/td><\/tr><\/tbody>\n <\/table>\n <\/div>\n <\/div>\n<br \/>\n <\/p>\n<h4>Offre Verte Fixe \u00e9lectricit\u00e9<\/h4>\n<p>L’offre Verte Fixe \u00c9lectricit\u00e9 TotalEnergies propose une \u00e9lectricit\u00e9 produite \u00e0 100% \u00e0 partir de sources \u00e9oliennes et solaires. En souscrivant \u00e0 cette offre, vous participez activement \u00e0 la transition \u00e9nerg\u00e9tique en soutenant la production d’\u00e9nergie renouvelable en France. Gr\u00e2ce au syst\u00e8me des garanties d’origine, Total vous assure que pour chaque MWh d’\u00e9lectricit\u00e9 que vous consommez, la m\u00eame quantit\u00e9 d’\u00e9lectricit\u00e9 \u00e9olienne ou solaire a \u00e9t\u00e9 inject\u00e9e sur le r\u00e9seau fran\u00e7ais. L’offre comprend un prix fixe HT pendant 1 an, ce qui vous garantit un budget s\u00e9curis\u00e9 et vous prot\u00e8ge contre les \u00e9ventuelles hausses des co\u00fbts de l’\u00e9lectricit\u00e9 pendant cette p\u00e9riode. Vous b\u00e9n\u00e9ficiez \u00e9galement de l’accompagnement d’un conseiller qui fera le point avec vous une fois par an pour expliquer votre facture, optimiser votre contrat et vous aider \u00e0 r\u00e9duire votre consommation d’\u00e9nergie.<br \/>\n <div class=\"table-container\">\n <div class=\"table-container__wrapper\">\n <table>\n <!-- CAPTION -->\n <caption>\n <strong>\n Grille tarifaire de l'offre Verte Fixe \u00e9lectricit\u00e9 de TotalEnergies : <\/strong>\n <\/caption>\n <!-- HEAD -->\n <thead>\n <tr>\n <th>Puissance (kVA)<\/th><th>Option tarifaire de base<\/th><th><\/th><th>Option Heures Pleines - Heures Creuses<\/th><th><\/th><th><\/th> <\/tr>\n <\/thead>\n <!-- BODY -->\n <tbody><tr><td><\/td><td>Abonnement (\u20ac TTC\/an)<\/td><td>Prix du kWh (\u20ac TTC\/kWh)<\/td><td>Abonnement (\u20ac TTC\/an)<\/td><td>Heures Pleines (\u20ac TTC\/kWh)<\/td><td>Heures creuses (\u20ac TTC\/kWh)<\/td><\/tr><tr><td>3<\/td><td>114,19 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>-<\/td><td>-<\/td><td>-<\/td><\/tr><tr><td>6<\/td><td>149,89 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>155,97 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>9<\/td><td>189,01 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>198,38 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>12<\/td><td>229,02 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>239,65 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>15<\/td><td>265,73 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>278,52 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>18<\/td><td>302,07 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>317,01 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>24<\/td><td>384,61 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>398,66 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>30<\/td><td>452,47 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>471,21 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>36<\/td><td>535,39 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>544,76 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><\/tbody>\n <\/table>\n <\/div>\n <\/div>\n<\/p>\n<p>\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n 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decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques minutes avec papernest ! <\/p>\n <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n <svg class=\"phone-svg\">\n <use href=\"#phone\" \/>\n <\/svg>\n <span class=\"override\" data-ws>\n 09 70 25 21 76 <\/span>\n <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-opened\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n >\n <div class=\"cta-block-single__container\">\n <div class=\"cta-block-single__description\">\n <p class=\"h3 cta-block-single__title\">\n <\/p>\n <div>\n <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" 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decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n <\/div>\n <\/div>\n\n <div class=\"cta-block-single__content\">\n <p class=\"h3 cta-block-single__text\">\n Souscrivez un contrat d’\u00e9lectricit\u00e9 ou de gaz chez Total Direct \u00c9nergie en quelques clics avec papernest ! <\/p>\n <a href=\"https:\/\/app.papernest.com\/onboarding?&energy.energy_type=Elec&anonymous&destination=energy&segment=energy&pole=SEO&source=metasites&source2=6&goal=acquisition&medium=cta-secondary&target-blank\" title=\"Cliquez ici\"\n target=\"_blank\" rel=\"nofollow\"\n class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n <svg class=\"computer-svg\">\n <use href=\"#computer\" \/>\n <\/svg>\n\n Cliquez ici <\/a>\n \n <p class=\"p--small cta-block-single__compliance\">\n Service Gratuit <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"shortcode--status show-call-closed\">\n <div class=\"information information__cta-block-single\">\n <p class=\"p--info\">\n <span class=\"information__text\">\n Service Gratuit - Annonce <\/span>\n <span class=\"information__icon\"><\/span>\n <\/p>\n <\/div>\n <\/div>\n<\/p>\n<h3>Quelles sont les offres de gaz de Direct \u00c9nergie ?<\/h3>\n<p>En plus de fournir de l’\u00e9lectricit\u00e9, Direct \u00c9nergie est \u00e9galement un fournisseur alternatif de gaz. Cela signifie que ce fournisseur applique un prix du kWh inf\u00e9rieur au TRV du gaz.<\/p>\n<p>Direct \u00c9nergie dispose de <strong>plusieurs offres de gaz<\/strong> :<\/p>\n<\/p>\n<ol class='shortcode shortcode--lugia list list--steps '>\n<li><strong>Offre Verte Fixe Gaz<\/strong><\/li>\n<li><strong>Offre Sp\u00e9ciale Gaz<\/strong><\/li>\n<\/ol>\n<p>\n<h4>Offre Verte Fixe Gaz<\/h4>\n<p>Cette offre propose un prix d’abonnement et du kWh HT fixe pendant 1 an, ce qui assure la stabilit\u00e9 de votre budget, tout en recevant un suivi annuel personnalis\u00e9 pour optimiser votre contrat et r\u00e9duire votre consommation d’\u00e9nergie.C’est une offre verte, cela signifie que vous soutenez la production fran\u00e7aise de biogaz en b\u00e9n\u00e9ficiant d’une garantie selon laquelle 10% de votre consommation de gaz provient de sources renouvelables.<\/p>\n <div class=\"table-container\">\n <div class=\"table-container__wrapper\">\n <table>\n <!-- CAPTION -->\n <caption>\n <strong>\n Grille tarifaire de l\u2019Offre Verte Fixe Gaz de TotalEnergies <\/strong>\n <\/caption>\n <!-- HEAD -->\n <thead>\n <tr>\n <th>Plage de Consommation \r\n<br>(MWh)<\/th><th>T1\r\n<br> < 4<\/th><th>T2\r\n<br> \u2265 4<\/th> <\/tr>\n <\/thead>\n <!-- BODY -->\n <tbody><tr><td>Abonnement\r\n<br>(\u20ac TTC\/an)<\/td><td>111,80 \u20ac<\/td><td>267,94 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 1\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1482 \u20ac<\/td><td>0,1113 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 2\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1491 \u20ac<\/td><td>0,1134 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 3\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1508 \u20ac<\/td><td>0,1161 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 4\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1576 \u20ac<\/td><td>0,1312 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 5\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1548 \u20ac<\/td><td>0,1249 \u20ac<\/td><\/tr><tr><td>Prix du kWh - Zone 6\r\n<br> (\u20ac TTC\/ kWh)<\/td><td>0,1524 \u20ac<\/td><td>0,1202 \u20ac<\/td><\/tr><\/tbody>\n <\/table>\n <\/div>\n <\/div>\n\n<h4>Offre Sp\u00e9ciale Gaz<\/h4>\n<p>B\u00e9n\u00e9ficiez d’une r\u00e9duction de 10% sur le prix du kWh de gaz pendant 1 an en optant pour l’offre Sp\u00e9ciale Gaz. C’est la solution parfaite pour r\u00e9aliser des \u00e9conomies sur votre budget consacr\u00e9 au gaz !<br \/>\nCette offre propose un prix hors taxes fix\u00e9 selon les directives de la Commission de R\u00e9gulation de l’\u00c9nergie, pour l’abonnement et le kilowattheure de gaz. Vous b\u00e9n\u00e9ficiez \u00e9galement d’options personnalis\u00e9es de facturation, d’envoi de factures et de pr\u00e9l\u00e8vement, ainsi qu’un suivi annuel avec un expert pour optimiser votre contrat et r\u00e9duire votre consommation d’\u00e9nergie.<\/p>\n <div class=\"table-container\">\n <div class=\"table-container__wrapper\">\n <table>\n <!-- CAPTION -->\n <caption>\n <strong>\n Grille tarifaire Offre Sp\u00e9ciale Gaz pour novembre 2024 <\/strong>\n <\/caption>\n <!-- HEAD -->\n <thead>\n <tr>\n <th><\/th><th>T1\r\n<br> Consommation < 4 MWh\r\n\r\n<\/th><th>T2\r\n<br> Consommation \u2265 4 MWh<\/th> <\/tr>\n <\/thead>\n <!-- BODY -->\n <tbody><tr><td>Abonnement annuel (\u20ac TTC)<\/td><td>114,33 \u20ac<\/td><td>-<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 1<\/td><td>0,1305 \u20ac<\/td><td>0,1008 \u20ac<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 2<\/td><td>0,1312 \u20ac<\/td><td>0,1008 \u20ac<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 3\r\n<\/td><td>0,1327 \u20ac<\/td><td>0,1048 \u20ac<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 4\r\n<\/td><td>0,1387 \u20ac<\/td><td>0,1179 \u20ac<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 5\r\n<\/td><td>0,1362 \u20ac<\/td><td>0,1124 \u20ac<\/td><\/tr><tr><td>Prix kWh (\u20ac TTC) - Zone 6\r\n<\/td><td>0,1341 \u20ac<\/td><td>0,1083 \u20ac<\/td><\/tr><\/tbody>\n <\/table>\n <\/div>\n <\/div>\n\n<div class=\"aligncenter\" style=\"width: 225px;\"><img class=\"lazy-loaded\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/04\/resilier-contrat-edf-en-ligne.png\" alt=\"contacter num\u00e9ro\" width=\"800\" height=\"608\"\/><noscript><img decoding=\"async\" src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2023\/04\/resilier-contrat-edf-en-ligne.png\" alt=\"contacter num\u00e9ro\" width=\"800\" height=\"608\"\/><\/noscript><\/div>\n","protected":false},"excerpt":{"rendered":"<p>R\u00e9capitulatif : les num\u00e9ros de Direct Energie : Le Num\u00e9ro Client 09 70 80 69 69 Le Num\u00e9ro Urgence Gaz 0 800 47 33 33 Contacter par mail service.client@total-directenergie.com Joindre Direct \u00c9nergie Contact de Direct \u00c9nergie : Par t\u00e9l\u00e9phone 09 70 80 69 69 Par mail service.client@total-directenergie.com Par courrier Envoyer un courrier \u00e0 l’adresse suivante … <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/contacter\/numero\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de « Num\u00e9ro Direct Energie : t\u00e9l\u00e9phone, service client, contact en 2024 »<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":74308,"parent":834,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Num\u00e9ro Direct Energie : num\u00e9ro, service client, contact en 2024<\/title>\n<meta name=\"description\" content=\"Vous souhaitez contacter le service client de Direct Energie ? 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O\u00f9 se trouve le num\u00e9ro de contrat Direct \u00c9nergie ?","🔎 O\u00f9 trouver le PDL ?","❌ Comment r\u00e9silier un contrat Direct \u00c9nergie ?"],"papernest-faq-answers":["<p style=\"text-align: left\">Le num\u00e9ro de votre contrat correspond \u00e0 votre r\u00e9f\u00e9rence client Direct \u00c9nergie. C'est un num\u00e9ro \u00e0 9 chiffres qui d\u00e9but par le chiffre 1. Vous pouvez le retrouver sur vos \u00e9ch\u00e9anciers et surtout sur vos factures apr\u00e8s l'intitul\u00e9 \"N\u00b0 de client\" en haut \u00e0 gauche, au dessus de la r\u00e9f\u00e9rence du point de livraison ou du point de comptage de votre contrat.<\/p>\n<p style=\"text-align: left\">Vous pouvez \u00e9galement trouver ce num\u00e9ro sur votre espace client, rubrique \"mon contrat\" ainsi que sur l'application mobile de Direct \u00c9nergie.<\/p>\n","<p>Le PDL correspond au point de livraison : c'est le matricule de votre compteur d'\u00e9lectricit\u00e9. Vous pouvez retrouver ce num\u00e9ro sur votre facture d'\u00e9lectricit\u00e9 (chez Direct \u00c9nergie ou tout autre fournisseur) ou contacter ce dernier afin qu'il vous le communique en renseignant votre adresse.<\/p>\n","<p>Pour r\u00e9silier son abonnement chez Direct \u00c9nergie, il faut prendre contact avec le fournisseur par t\u00e9l\u00e9phone ou internet et simplement demander une <strong>r\u00e9siliation de contrat<\/strong>. Depuis l'ouverture du march\u00e9 de l'\u00e9nergie \u00e0 la concurrence, la r\u00e9siliation des contrats \u00e9nerg\u00e9tiques se fait<strong> sans frais<\/strong> et d\u00e9lai de pr\u00e9avis.<\/p>\n<p>De ce fait, il est tr\u00e8s facile de r\u00e9silier son contrat puis de souscrire chez un concurrent de Direct \u00c9nergie. Des offres tout aussi avantageuses sont disponibles chez Engie, Eni, Plan\u00e8te OUI ou encore Vattenfall.<\/p>\n"]},"_links":{"self":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6565"}],"collection":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/users\/1216"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/comments?post=6565"}],"version-history":[{"count":120,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6565\/revisions"}],"predecessor-version":[{"id":77299,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/6565\/revisions\/77299"}],"up":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/pages\/834"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/media\/74308"}],"wp:attachment":[{"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/media?parent=6565"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agence-france-electricite.fr\/wp-json\/wp\/v2\/tags?post=6565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}