{"id":5745,"date":"2018-01-11T12:40:31","date_gmt":"2018-01-11T11:40:31","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=5745"},"modified":"2024-06-27T10:40:09","modified_gmt":"2024-06-27T08:40:09","slug":"numero","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/numero\/","title":{"rendered":"Num\u00e9ro Total Spring: contacts et t\u00e9l\u00e9phone en 2024"},"content":{"rendered":"<p><br \/>\n    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Nouveau        <\/p>\n        <p>\n            Total Direct \u00c9nergie devient TotalEnergies ! Plus d&rsquo;informations <a href=\"https:\/\/www.agence-france-electricite.fr\/actualites\/total-direct-energie-devient-totalenergies\/\">ici<\/a>.        <\/p>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\"><div class=\"intro shortcode shortcode--lugia shortcode-intro \">\n\t<p class=\"p--intro\">\n\t\t<span class=\"intro__title\"><\/span>\n\t\t<span class=\"intro__text\"> Afin de joindre votre fournisseur d&rsquo;\u00e9nergie Total Spring, vous pouvez entrer en contact avec lui, par t\u00e9l\u00e9phone. Vous trouverez donc ici le num\u00e9ro Total Spring Mais ce n&rsquo;est pas le seul moyen. Nous vous faisons un petit tour d&rsquo;horizon. <\/span>\n\t<\/p>\n<\/div><\/p>\n<p style=\"text-align: left\">Total a rachet\u00e9 en 2016 Total Spring (ex-Lampiris), afin de donner Total Spring. D\u00e9sormais, ce fournisseur d&rsquo;\u00e9nergie se positionne comme un fournisseur d&rsquo;\u00e9lectricit\u00e9 et de gaz naturel. En effet, gr\u00e2ce \u00e0 ce rachat, il se lance dans les \u00e9nergies renouvelables, en proposant \u00e9galement de l&rsquo;\u00e9lectricit\u00e9 verte. Nous vous expliquons comment entrer en <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\">contact avec Total Spring<\/a> .<\/p>\n    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Le saviez-vous ?        <\/p>\n        <p>\n            Total Spring et Direct \u00c9nergie ont fusionn\u00e9 en 2019 et aujourd&rsquo;hui, vous pouvez retrouver Total Spring sous le nom de Total Direct \u00c9nergie.        <\/p>\n    <\/div>\n\n<h2  id=\"comment_contacter_total_spring\">Comment contacter Total Spring ?<\/h2>\n<p>Le fournisseur Total Spring peut \u00eatre contact\u00e9 de plusieurs mani\u00e8res : par t\u00e9l\u00e9phone, par mail ou encore par courrier. C&rsquo;est \u00e0 vous de d\u00e9cider quelle solution vous pr\u00e9f\u00e9rez pour poser une question au service client du fournisseur, pour souscrire un contrat ou encore pour faire une r\u00e9clamation.<\/p>\n<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table>\n<caption style=\"text-align: left\"><strong>R\u00e9capitulatif : comment contacter Total Spring ?<\/strong><\/caption>\n<tbody>\n<tr>\n<td><strong>Par t\u00e9l\u00e9phone<\/strong><\/td>\n<td>Composer le <strong>09 70 80 69 69<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par mail<\/strong><\/td>\n<td>Envoyer \u00e0 <strong>service.client@total-directenergie.com<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par courrier<\/strong><\/td>\n<td>Envoyer un courrier \u00e0 l&rsquo;adresse suivante : <strong>Total Direct Energie &#8211; Service Clients<br \/>\nTSA 21519<br \/>\n75901 Paris CEDEX 15<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h2  style=\"text-align: left\" id=\"comment_joindre_le_numero_total_spring\">Comment joindre le num\u00e9ro Total Spring ?<\/h2>\n<p style=\"text-align: left\">Il existe diff\u00e9rents moyens d&rsquo;entrer en contact avec votre fournisseur d&rsquo;\u00e9nergie, Total Spring : par t\u00e9l\u00e9phone en appelant le num\u00e9ro Total Spring, en ligne, sur les r\u00e9seaux sociaux, par mail, ou par voie postale. Nous allons vous d\u00e9tailler ces diff\u00e9rents canaux.<\/p>\n<h3 style=\"text-align: left\">Par t\u00e9l\u00e9phone : le num\u00e9ro Total Spring<\/h3>\n<p style=\"text-align: left\">Afin de joindre Total Spring, vous pouvez le faire par <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/telephone\/\">t\u00e9l\u00e9phone<\/a>. En effet, votre fournisseur d&rsquo;\u00e9nergie met \u00e0 votre disposition plusieurs num\u00e9ros de t\u00e9l\u00e9phone pour faciliter les \u00e9changes.<\/p>\n<p style=\"text-align: left\">En effet, en tant que particulier, vous pouvez contacter Total Spring au num\u00e9ro suivant : <strong>09.70.25.02.50<\/strong>. Un conseiller vous r\u00e9pondra afin de r\u00e9pondre \u00e0 vos requ\u00eates.<\/p>\n<p style=\"text-align: left\">Si vous \u00eates un professionnel, appelez le num\u00e9ro Total Spring suivant : <strong>09.70.25.12.51<\/strong>. Sachez que dans les deux cas, que vous soyez un particulier ou un professionnel, l&rsquo;appel est au prix d&rsquo;un appel local, et le standard est ouvert du lundi au vendredi de 9h \u00e0 19h.<\/p>\n<p style=\"text-align: left\">Autrement, vous pouvez joindre le <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/service-client\/\">service client de Total Spring<\/a> (Total Spring (ex-Lampiris)) au num\u00e9ro <strong>36 56<\/strong>, du lundi au samedi.<\/p>\n<h3>Comment contacter Total Spring pour souscrire une offre professionnelle ?<\/h3>\n<p>Les offres d\u2019\u00e9nergies vertes pro de Total Springont pour cible principales les petits professionnels comme les PME-TPE, les artisans ou encore les commer\u00e7ants. Ces abonnements offrent \u00e0 peu pr\u00e8s 10% de r\u00e9duction par rapport au tarif r\u00e9glement\u00e9. Cet offre all\u00e9chante connait un grand succ\u00e8s chez les petits professionnels car elle est l&rsquo;une des plus avantageuses pour eux.<\/p>\n<p>Pour contacter Total Spring et souscrire un offre pro, il faut appeler le 08 05 801 213, num\u00e9ro disponible du lundi au vendredi, de 8h \u00e0 18h.<\/p>\n<p>Il est important de noter que le service client pro de Total Spring est l&rsquo;une de ses forces puisqu&rsquo;il est not\u00e9 positivement par 85% des clients.<\/p>\n<h3 style=\"text-align: left\">Comment joindre Total Spring en ligne ?<\/h3>\n<p style=\"text-align: left\">De plus, votre fournisseur d&rsquo;\u00e9nergie Total Spring, vous propose \u00e9galement de le<a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/en-ligne\/\">\u00a0joindre sur son site<\/a>. En effet, il met \u00e0 votre disposition un formulaire de contact. Ainsi, vous pourrez leur adresser vos requ\u00eates et vous recevrez une r\u00e9ponse.<\/p>\n<p style=\"text-align: left\">Vous pouvez \u00e9galement joindre Total Spring via le chat, qui se trouve sur leur site Internet. Vous pourrez aussi l&rsquo;utiliser sur votre espace client Total du lundi au vendredi de 8h \u00e0 21h ainsi que le samedi de 10h \u00e0 19h.<\/p>\n<p style=\"text-align: left\">De plus, vous pourrez avoir des informations sur votre contrat, par exemple, en vous rendant sur votre espace client, dans la rubrique \u00ab\u00a0Total Spring mon compte\u00a0\u00bb.<\/p>\n<h3 style=\"text-align: left\">Comment joindre Total Spring sur les r\u00e9seaux sociaux ?<\/h3>\n<p style=\"text-align: left\">Total Spring se veut \u00ab\u00a0connect\u00e9\u00a0\u00bb et proche de ses consommateurs. Ainsi, il se rend disponible sur les r\u00e9seaux sociaux,\u00a0notamment sur Facebook et sur Twitter ( soit sous Total Spring (ex-<a href=\"https:\/\/fr.wikipedia.org\/wiki\/Lampiris\">Lampiris<\/a>)FR, soit sous Totalspring).<\/p>\n<p style=\"text-align: left\">Alors si vous n&rsquo;avez pas trouv\u00e9 de r\u00e9ponse \u00e0 vos questions, vous pouvez leur \u00e9crire sur leur messagerie instantan\u00e9e Facebook. En effet, sachez qu&rsquo;un conseiller Total Spring est charg\u00e9 de vous r\u00e9pondre sous quelques heures.<\/p>\n<h3 style=\"text-align: left\">Comment joindre Total Spring par voie postale ?<\/h3>\n<p style=\"text-align: left\">Que vous ayez une r\u00e9clamation, une demande, une requ\u00eate, vous pouvez adresser un courrier \u00e0 Total Spring \u00e0 l&rsquo;adresse suivante :<\/p>\n<p style=\"text-align: left\">Total Spring, 48 rue de Provence, 75009 Paris (le si\u00e8ge social)<\/p>\n<p style=\"text-align: left\">Si vous souhaitez \u00e9crire au Service-Client Total Spring, privil\u00e9giez l&rsquo;adresse suivante :<\/p>\n<p style=\"text-align: left\">Total Spring Service Client<strong> &#8211;\u00a0<\/strong>TSA 20039 &#8211; 75437 Paris Cedex 09.<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Pour des informations compl\u00e9mentaires sur les offres de ce fournisseur d&rsquo;\u00e9nergie, vous pouvez contacter papernest                <\/p>\n                                    <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            09 70 25 21 76                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Pour des informations compl\u00e9mentaires sur les offres de ce fournisseur d&rsquo;\u00e9nergie, vous pouvez utiliser le service papernest                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?&amp;energy.energy_type=Elec&amp;anonymous&amp;destination=energy&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=6&amp;goal=acquisition&amp;medium=cta-secondary&amp;target-blank\" title=\"Cliquez ici\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        Cliquez ici                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                    Service Gratuit                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Total a rachet\u00e9 en 2016 Total Spring (ex-Lampiris), afin de donner Total Spring. D\u00e9sormais, ce fournisseur d&rsquo;\u00e9nergie se positionne comme un fournisseur d&rsquo;\u00e9lectricit\u00e9 et de gaz naturel. En effet, gr\u00e2ce \u00e0 ce rachat, il se lance dans les \u00e9nergies renouvelables, en proposant \u00e9galement de l&rsquo;\u00e9lectricit\u00e9 verte. Nous vous expliquons comment entrer en contact avec Total &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/numero\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Num\u00e9ro Total Spring: contacts et t\u00e9l\u00e9phone en 2024&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":42582,"parent":1826,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Num\u00e9ro Total Spring: contacts et t\u00e9l\u00e9phone en 2024<\/title>\n<meta name=\"description\" content=\"Vous souhaitez connaitre le num\u00e9ro de Total Spring ? D\u00e9couvrez comment contacter Total Spring aujourd\u2019hui !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/numero\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Num\u00e9ro Total Spring: contacts et t\u00e9l\u00e9phone en 2024\" \/>\n<meta property=\"og:description\" content=\"Vous souhaitez connaitre le num\u00e9ro de Total Spring ? 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Total Spring propose-t-il des offres de gaz ?","&#x2B50; Quels sont les avis sur Total Spring ?"],"papernest-faq-answers":["<p style=\"text-align: left\">Total Spring propose \u00e9galement des offres de gaz naturel. En effet, il en existe trois :<\/p>\n<ul style=\"text-align: left\">\n<li>Total Spring (ex-Lampiris) Gaz Fixe :\u00a0prix fixe avec 10 % de r\u00e9duction si l'on compare au prix du kWh du tarif r\u00e9glement\u00e9, pendant 1 an.<\/li>\n<li>Total Spring Gaz Index\u00e9 : cette derni\u00e8re permet d'avoir une r\u00e9duction de 10 % sur le prix du kWh si l'on compare avec les tarifs r\u00e9glement\u00e9s. Point n\u00e9gatif ou positif, vu que l'offre est index\u00e9, elle varie avec le march\u00e9 du gaz fran\u00e7ais<\/li>\n<li>Total Spring online :\u00a0une r\u00e9duction de -10% sur le prix du gaz compar\u00e9 au tarif r\u00e9glement\u00e9. Ce dernier est bloqu\u00e9 pendant un an.<\/li>\n<\/ul>\n","<p style=\"text-align: left\">Les consommateurs Total Spring sont satisfaits de part ses tarifs int\u00e9ressants, si l'on compare aux tarifs r\u00e9glement\u00e9s. De plus, il appr\u00e9cie le fait de pouvoir consommer de l'\u00e9lectricit\u00e9 verte. A cela s'ajoute le fait de pouvoir choisir entre les prix fixes et les prix index\u00e9s. Quant au service client, les avis sont partag\u00e9s. Mais \u00e0 savoir, que 88% des clients recommandent tout de m\u00eame Total Spring.<\/p>\n<p style=\"text-align: left\">En revanche, le gros point noir, c'est le rachat de Total Spring (ex-Lampiris) par un groupe p\u00e9trolier comme Total. Certains consommateurs voient cela d'un mauvais \u0153il. De plus, certains consommateurs soulignent les probl\u00e8mes d'estimation de la consommation. 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