{"id":5498,"date":"2018-01-08T09:54:15","date_gmt":"2018-01-08T08:54:15","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=5498"},"modified":"2024-06-27T10:39:35","modified_gmt":"2024-06-27T08:39:35","slug":"numero","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/numero\/","title":{"rendered":"Les num\u00e9ros pour l&rsquo;ouverture d&rsquo;un compteur \u00e9lectrique"},"content":{"rendered":"<p style=\"text-align: left;\"><div class=\"intro shortcode shortcode--lugia shortcode-intro \">\n\t<p class=\"p--intro\">\n\t\t<span class=\"intro__title\"><\/span>\n\t\t<span class=\"intro__text\">Vous vous appr\u00eatez \u00e0 emm\u00e9nager dans un nouveau logement et vous avez pens\u00e9 \u00e0 anticiper plusieurs jours \u00e0 l&rsquo;avance pour proc\u00e9der \u00e0 l&rsquo;ouverture de votre compteur d&rsquo;\u00e9lectricit\u00e9. Mais alors quel num\u00e9ro de t\u00e9l\u00e9phone joindre pour proc\u00e9der \u00e0 cette mise en service de l&rsquo;\u00e9nergie \u00e0 votre domicile ? On vous donne toutes les r\u00e9ponses dans l&rsquo;article ci-dessous\u00a0<\/span>\n\t<\/p>\n<\/div><\/p>\n<p><iframe class=\"lazy-loaded\" title=\"Comment ouvrir un compteur d&#039;\u00e9lectricit\u00e9 ? Agence France Electricit\u00e9\" width=\"525\" height=\"295\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\"  data-src=\"https:\/\/www.youtube.com\/embed\/LddapcTtoeU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><br \/>\n<ppn-deals-list title-component=\"Les offres d'\u00e9lectricit\u00e9 phares en ce moment &#128293;\"><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2022\/08\/total-energies-1.svg\" title-main=\"Offre Standard Fixe\" subtitle=\"Prix du kwh 17% moins cher que le tarif r\u00e9glement\u00e9. Tarif fixe pendant 1 an\" is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-color=\"error\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 77 42 24 39\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0977422439\" cta-left-href-app=\"https:\/\/www.fournisseur-energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2023\/02\/group-2606-2.png\" title-main=\"Offre d'\u00e9lectricit\u00e9 Alpiq\" subtitle=\"20% moins cher que le tarif r\u00e9glement\u00e9 de vente.\" is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 77 40 08 06\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0977400806\" cta-left-href-app=\"https:\/\/www.fournisseur-energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><ppn-deal rate=\"\" img-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/2023\/04\/octopus-energy-logo.png\" title-main=\"Offre Eco-Conso Fixe\" subtitle=\"15% moins cher que le tarif r\u00e9glement\u00e9 de vente. Prix de l'abonnement et du kwh fixes pendant 2 ans.\"  is-cta-right-displayed=\"\" cta-radius=\"ppn\" cta-left-color=\"error\" cta-left-icon=\"phone\" cta-left-icon-app=\"computer\" cta-left-text=\"09 72 72 23 41\" cta-left-text-app=\"Je me lance !\" cta-left-href=\"tel:0972722341\" cta-left-href-app=\"https:\/\/www.fournisseur-energie.com\/souscription-contrat-app\/\" cta-right-is-wcb=\"true\" cta-right-color=\"primary-reverse\" cta-right-active-mode=\"call\" cta-right-text=\"Rappel imm\u00e9diat\" cta-right-text-app=\"Je me lance !\" cta-right-icon=\"wcb\" cta-right-href=\"\"><\/ppn-deal><\/ppn-deals-list><\/p>\n<h2  style=\"text-align: left;\" id=\"quand_ouvrir_son_compteur\">Quand proc\u00e9der \u00e0 l&rsquo;ouverture de son compteur \u00e9lectrique\u00a0<\/h2>\n<p style=\"text-align: left;\"><a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/\">L&rsquo;ouverture de son compteur<\/a> \u00e9lectrique peut se faire dans deux types de cas pr\u00e9cis, \u00e0 savoir un d\u00e9m\u00e9nagement dans un nouveau logement ou l&rsquo;\u00e9lectricit\u00e9 a \u00e9t\u00e9 coup\u00e9e, ou dans son appartement ou maison actuelle, lorsque l&rsquo;\u00e9nergie a \u00e9t\u00e9 coup\u00e9e \u00e0 cause d&rsquo;impay\u00e9s. Explications.<\/p>\n<h3 style=\"text-align: left;\"><strong>Lors d&rsquo;un d\u00e9m\u00e9nagement<\/strong><\/h3>\n<ul style=\"text-align: left;\">\n<li>Dans un logement ayant d\u00e9j\u00e0 \u00e9t\u00e9 habit\u00e9<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><img decoding=\"async\" class=\"lazy-loaded size-medium wp-image-5511 alignleft\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-300x200.jpg\" alt=\"d\u00e9m\u00e9nagement\" width=\"300\" height=\"200\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"size-medium wp-image-5511 alignleft\" src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-300x200.jpg\" alt=\"d\u00e9m\u00e9nagement\" width=\"300\" height=\"200\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_767685397.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Si vous d\u00e9m\u00e9nagez dans un nouveau logement, il y a de fortes chances que l&rsquo;\u00e9lectricit\u00e9 ait \u00e9t\u00e9 coup\u00e9e, surtout si celui-ci a \u00e9t\u00e9 inhabit\u00e9 pendant plusieurs semaines voire plusieurs mois avant votre arriv\u00e9e effective sur place (ce qui arrive souvent lors d&rsquo;une transaction immobili\u00e8re). En cons\u00e9quence, vous risquez donc d&rsquo;avoir \u00e0 proc\u00e9der \u00e0 une r\u00e9ouverture de votre compteur en m\u00eame temps que vous souscrirez un contrat en fourniture d&rsquo;\u00e9lectricit\u00e9 pour ce nouveau logement dont vous venez de faire l&rsquo;acquisition <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/locataire\/\">soit comme locataire<\/a> soit comme propri\u00e9taire.<\/p>\n<ul style=\"text-align: left;\">\n<li>Dans un logement neuf<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Si vous emm\u00e9nagez dans un logement neuf, c&rsquo;est \u00e0 dire venant d&rsquo;\u00eatre construit et n&rsquo;ayant pas encore \u00e9t\u00e9 habit\u00e9, il est possible que celui-ci n&rsquo;ait pas encore \u00e9t\u00e9 raccord\u00e9 \u00e0 l&rsquo;\u00e9lectricit\u00e9. En cons\u00e9quence, il n&rsquo;est pas possible de proc\u00e9der \u00e0 une ouverture de votre compteur en passant par le biais d&rsquo;une souscription \u00e0 un contrat en fourniture d&rsquo;\u00e9nergie. Vous devrez donc appeler Enedis (ex-ERDF), gestionnaire de r\u00e9seau de distribution qui s&rsquo;occupera de vous soumettre un devis pour le raccordement de votre nouveau logement au r\u00e9seau \u00e9lectrique, \u00e9tape pr\u00e9alable \u00e0 la premi\u00e8re mise en service de l&rsquo;\u00e9lectricit\u00e9 correspondant \u00e0 une ouverture de compteur EDF pour une maison neuve.<\/p>\n<h3 style=\"text-align: left;\">Dans le cas d&rsquo;un impay\u00e9<\/h3>\n<p style=\"text-align: left;\">Autre cas de figure plus rare dans lequel vous pouvez \u00eatre amen\u00e9 \u00e0 demander une ouverture de compteur \u00e9lectrique, celui d&rsquo;un impay\u00e9. Il s&rsquo;agit de la <a href=\"https:\/\/www.service-public.fr\/particuliers\/vosdroits\/F20055\">situation<\/a> dans laquelle vous habitez un logement pour lequel vous n&rsquo;avez pas proc\u00e9der au paiement de une ou plusieurs factures d&rsquo;\u00e9lectricit\u00e9, et ce malgr\u00e9 plusieurs rappels et mises en demeure de votre fournisseur d&rsquo;\u00e9nergie. Dans ce cas pr\u00e9cis, l&rsquo;entreprise chez qui vous avez souscrit un contrat d&rsquo;\u00e9nergie s&rsquo;occupe de contacter le gestionnaire de r\u00e9seau Enedis qui s&rsquo;occupe de venir fermer votre compteur \u00e9lectrique dans l&rsquo;attente du r\u00e8glement de la somme due. Une fois cette somme vers\u00e9e, si vous souhaitez de nouveau b\u00e9n\u00e9ficier de l&rsquo;\u00e9lectricit\u00e9 dans votre logement, vous devez proc\u00e9der \u00e0 une r\u00e9ouverture de votre compteur, et ce avec les frais que cela implique.<\/p>\n<h2  style=\"text-align: left;\" id=\"qui_appeler\">Qui appeler pour ouvrir un compteur \u00e9lectrique ?\u00a0<\/h2>\n<p style=\"text-align: left;\"><img decoding=\"async\" class=\"lazy-loaded size-medium wp-image-5512 alignright\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479-300x200.jpg\" alt=\"num\u00e9ro de t\u00e9l\u00e9phone\" width=\"300\" height=\"200\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479.jpg 600w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"size-medium wp-image-5512 alignright\" src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479-300x200.jpg\" alt=\"num\u00e9ro de t\u00e9l\u00e9phone\" width=\"300\" height=\"200\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_562748479.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Pour ouvrir votre compteur, deux solutions s&rsquo;offrent \u00e0 vous, m\u00eame si l&rsquo;une s&rsquo;impose davantage comme une \u00e9vidence. En effet, pour mettre en service l&rsquo;\u00e9lectricit\u00e9 dans votre logement, il existe deux possibilit\u00e9s: soit contacter un fournisseur d&rsquo;\u00e9nergie, soit s&rsquo;adresser directement au gestionnaire du r\u00e9seau \u00e9lectrique Enedis.<\/p>\n<h3 style=\"text-align: left;\">Contacter un fournisseur d&rsquo;\u00e9nergie<\/h3>\n<p style=\"text-align: left;\">Il s&rsquo;agit de la solution la plus simple et utilis\u00e9e dans plus de 90% des cas. En effet, si vous d\u00e9m\u00e9nagez dans un nouveau logement, vous devrez forc\u00e9ment souscrire un contrat de fourniture en \u00e9lectricit\u00e9 qui vous permettra notamment de vous \u00e9clairer, vous chauffer et m\u00eame vous permettre de faire \u00e0 manger. Apr\u00e8s avoir \u00e9tudier le march\u00e9 et les diff\u00e9rentes offres commercialis\u00e9es, il vous faudra appeler le num\u00e9ro de service client EDF\u00a0\u00a0ou d&rsquo;un fournisseur alternatif (Direct Energie, Eni, Plan\u00e8te Oui, Total Spring, etc&#8230;). Une fois avoir souscrit une offre chez l&rsquo;un des fournisseurs, celui-ci se chargera lui-m\u00eame d&rsquo;entrer en contact avec Enedis afin de fixer un rendez-vous en fonction de vos disponibilit\u00e9s, afin de proc\u00e9der \u00e0 l&rsquo;ouverture de votre compteur \u00e9lectrique.<br \/>\nUne autre fa\u00e7on est possible. Vous pouvez passer par une <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/en-ligne\/\">d\u00e9marche en ligne<\/a> afin d&rsquo;ouvrir votre compteur.<\/p>\n<h3 style=\"text-align: left;\">Contacter Enedis<\/h3>\n<p style=\"text-align: left;\">Selon les cas, vous pouvez \u00e9galement contacter directement le gestionnaire de r\u00e9seau Enedis, en charge de la manutention du r\u00e9seau \u00e9lectrique dans son int\u00e9gralit\u00e9, afin de fixer un rendez-vous, notamment dans le cas d&rsquo;une <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/enedis\/\">r\u00e9ouverture de compteur Enedis<\/a> pour cause d&rsquo;impay\u00e9. Cependant la proc\u00e9dure normale est belle est bien de passer par le biais de votre fournisseur d&rsquo;\u00e9nergie. Preuve en est, les frais d&rsquo;ouverture de compteur seront directement ajout\u00e9s \u00e0 votre facture d&rsquo;\u00e9lectricit\u00e9 mensuelle per\u00e7ue par votre fournisseur d&rsquo;\u00e9nergie, et ne sont donc jamais directement pay\u00e9 au gestionnaire de r\u00e9seau.<\/p>\n<h2  style=\"text-align: left;\" id=\"les_numeros_a_contacter\">Les num\u00e9ros \u00e0 contacter\u00a0<\/h2>\n<h3 style=\"text-align: left;\">Pour les fournisseurs d&rsquo;\u00e9nergie<\/h3>\n<p style=\"text-align: left;\">Vous trouverez ci-dessous une liste des fournisseurs d&rsquo;\u00e9nergie existant sur le march\u00e9 fran\u00e7ais de la fourniture d&rsquo;\u00e9nergie avec le num\u00e9ro de leur service client \u00e0 contacter pour une souscription \u00e0 un abonnement \u00e0 l&rsquo;\u00e9lectricit\u00e9. Nous vous rappelons que c&rsquo;est cette souscription qui entra\u00eenera dans la foul\u00e9e l&rsquo;ouverture de votre compteur \u00e9lectrique (dans les 5 jours ouvr\u00e9s dans le cas d&rsquo;une mise en service standard).<\/p>\n<p style=\"text-align: left;\">EDF :<strong>\u00a0 <\/strong>Pour une ouverture de compteur EDF, le num\u00e9ro de t\u00e9l\u00e9phone est le<strong> 09 69 32 15 15 <\/strong>(prix d&rsquo;un appel local) ouvert du lundi au vendredi de 9h \u00e0 19h<\/p>\n<p style=\"text-align: left;\">Direct Energie : <strong>09 70 80 69 69<\/strong> (prix d&rsquo;un appel local) ouvert du lundi au vendredi de 9h \u00e0 19h<\/p>\n<p style=\"text-align: left;\">Engie :<strong>\u00a0<\/strong>Pour une ouverture de compteur Engie, contactez le<strong> 09 69 39 99 93<\/strong> (appel non surtax\u00e9) ouvert aux particuliers du lundi au vendredi de 9h \u00e0 20h et le samedi de 9h \u00e0 13h<\/p>\n<p style=\"text-align: left;\">Plan\u00e8te Oui : <strong>09 74 76 30 19 <\/strong>(appel non surtax\u00e9), num\u00e9ro disponible du lundi au vendredi de 9h \u00e0 18h<\/p>\n<p style=\"text-align: left;\">Total Spring : <strong>36 56<\/strong> (appel non surtax\u00e9), num\u00e9ro disponible du lundi au vendredi de 8h \u00e0 21 h et le samedi de 10h \u00e0 19h<\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/www.enercoop.fr\/\">Enercoop<\/a> : <strong>09 70 68 07 65<\/strong> (appel non surtax\u00e9), num\u00e9ro joignable du lundi au vendredi de 9h \u00e0 18h<\/p>\n<p style=\"text-align: left;\">Eni : <strong>32 94<\/strong> (prix d&rsquo;un appel national depuis un poste fixe ou portable selon tarification de votre op\u00e9rateur) joignable du lundi au vendredi de 9h \u00e0 19h et le samedi de 9h \u00e0 13h<\/p>\n<p style=\"text-align: left;\">Ekwateur : <strong>09 77 40 66 66<\/strong> (appel non surtax\u00e9) du lundi au vendredi de 9h \u00e0 19h<\/p>\n<h3 style=\"text-align: left;\">Pour Enedis<\/h3>\n<p style=\"text-align: left;\">Enedis (anciennement ERDF) est le gestionnaire du r\u00e9seau \u00e9lectrique en charge de la manutention du r\u00e9seau \u00e9lectrique. Ainsi c&rsquo;est Enedis qui intervient afin de proc\u00e9der \u00e0 des d\u00e9pannages et assistance des particuliers dans les probl\u00e8mes rencontr\u00e9s concernant leur fourniture en \u00e9lectricit\u00e9. De m\u00eame, C&rsquo;est Enedis qui est en charge des raccordements au r\u00e9seau \u00e9lectriques des maisons et immeubles neufs venant d&rsquo;\u00eatre construits. Enfin Enedis intervient \u00e9galement directement chez les particuliers afin de proc\u00e9der \u00e0 des premi\u00e8res mises en service de l&rsquo;\u00e9lectricit\u00e9, ouvertures de compteur classiques, ou r\u00e9ouverture de ses m\u00eames compteurs.<\/p>\n<p>La <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/demarches\/\">proc\u00e9dure<\/a> normale veut que l&rsquo;on passe normalement toujours par le fournisseur d&rsquo;\u00e9nergie de son choix afin de proc\u00e9der \u00e0 l&rsquo;ouverture de son compteur \u00e9lectrique. Il est cependant dans des cas particuliers, notamment celui de la r\u00e9ouverture de compteur en cas d&rsquo;impay\u00e9 possible de contacter directement le gestionnaire de r\u00e9seau en composant le <strong>09 72 67 50 XX<\/strong>, le (XX) correspondant au num\u00e9ro de votre d\u00e9partement.<\/p>\n<h2  style=\"text-align: left;\" id=\"bien_preparer_son_appel\">Comment bien pr\u00e9parer son appel\u00a0<\/h2>\n<p style=\"text-align: left;\"><img decoding=\"async\" class=\"lazy-loaded size-medium wp-image-5514 alignleft\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-300x200.jpg\" alt=\"t\u00e9l\u00e9phone\" width=\"300\" height=\"200\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"size-medium wp-image-5514 alignleft\" src=\"https:\/\/metasite.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-300x200.jpg\" alt=\"t\u00e9l\u00e9phone\" width=\"300\" height=\"200\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2018\/01\/shutterstock_276656837.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Au moment de proc\u00e9der \u00e0 une demande de mise en service de l&rsquo;\u00e9lectricit\u00e9 \u00e0 votre domicile, vous vous appr\u00eatez forc\u00e9ment \u00e0 contacter un fournisseur d&rsquo;\u00e9nergie, en l&rsquo;occurrence celui chez qui vous avez trouv\u00e9 l&rsquo;offre en fourniture d&rsquo;\u00e9lectricit\u00e9 correspondant le plus \u00e0 vos besoins.\u00a0 Cependant, afin de limiter votre temps de communication et exp\u00e9dier au plus vite cette proc\u00e9dure de souscription, pensez \u00e0 vous munir des \u00e9l\u00e9ments ou <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/documents\/\">documents suivants<\/a> avant de passer votre appel:<\/p>\n<ul style=\"text-align: left;\">\n<li>Toutes les coordonn\u00e9es pr\u00e9cises concernant le logement concern\u00e9 par votre souscription : Ville, num\u00e9ro de la rue, b\u00e2timent, escalier, \u00e9tage, porte de droite ou de gauche, etc&#8230;<\/li>\n<li>Votre num\u00e9ro de Point de Livraison :\u00a0 il s&rsquo;agit du num\u00e9ro de 14 chiffres g\u00e9n\u00e9ralement grav\u00e9 sur votre compteur \u00e9lectrique mais \u00e9galement pr\u00e9sent sur les factures d&rsquo;\u00e9lectricit\u00e9 du logement. Il permet de d\u00e9terminer avec pr\u00e9cision le lieu o\u00f9 doit \u00eatre livr\u00e9 l&rsquo;\u00e9lectricit\u00e9 par votre fournisseur<\/li>\n<li>Les caract\u00e9ristiques de votre logement: nombre de personnes habitant dans le logement, surface habitable (en m\u00e8tres carr\u00e9), \u00e9nergie utilis\u00e9e pour la production d&rsquo;eau chaude, modes de consommations \u00e9nerg\u00e9tiques, appareils \u00e9lectro-m\u00e9nagers utilis\u00e9s, etc&#8230;<\/li>\n<li>Un Relev\u00e9 d&rsquo;Identit\u00e9 Bancaire (RIB) si vous choisissez le paiement par virement bancaire mensuel.<\/li>\n<\/ul>\n<h3 style=\"text-align: left;\"><strong>Quand appeler un fournisseur d&rsquo;\u00e9nergie ?\u00a0<\/strong><\/h3>\n<p style=\"text-align: left;\">Si une majorit\u00e9 de particuliers utilise aujourd&rsquo;hui le t\u00e9l\u00e9phone pour souscrire leurs contrats en \u00e9nergie, c&rsquo;est avant tout parce qu&rsquo;il s&rsquo;agit du moyen jug\u00e9 le plus efficace, aussi bien en ce qui concerne le gain de temps de cette proc\u00e9dure (compar\u00e9 \u00e0 l&rsquo;envoi d&rsquo;un courrier postal notamment), mais \u00e9galement la possibilit\u00e9 qu&rsquo;elle permet d&rsquo;avoir une vraie discussion avec un conseiller du fournisseur choisit, et ainsi pouvoir poser toutes les questions que l&rsquo;on veut.<\/p>\n<p style=\"text-align: left;\">Cependant, les standards t\u00e9l\u00e9phoniques des fournisseurs pouvant \u00eatre momentan\u00e9ment d\u00e9bord\u00e9s par le nombre d&rsquo;appel, il existe des astuces temporelles permettant de limiter son temps d&rsquo;attente. Pensez ainsi \u00e0 \u00e9viter les appels en d\u00e9but de semaine. Privil\u00e9giez par contre les appels de fin de semaine, notamment le vendredi ou le samedi. De m\u00eame, les heures creuses des standards t\u00e9l\u00e9phoniques concernant les fournisseurs d&rsquo;\u00e9nergie se situent particuli\u00e8rement entre 12 heures et 14h ou apr\u00e8s 17 h.<\/p>\n<p style=\"text-align: left;\"><strong>Attention:<\/strong> si vous envisagez de d\u00e9m\u00e9nager, et vous appr\u00eatez \u00e0 fixer une date de d\u00e9part, veillez \u00e0 \u00e9viter la fin du mois d&rsquo;ao\u00fbt ou le d\u00e9but du mois de septembre. En effet, il est extr\u00eamement difficile \u00e0 cette p\u00e9riode de l&rsquo;ann\u00e9e d&rsquo;arriver \u00e0 joindre les conseillers des fournisseurs, le standard \u00e9tant d\u00e9bord\u00e9 d&rsquo;appels de particuliers en tout genre, d\u00e9m\u00e9nageant avant la rentr\u00e9e de septembre\/octobre.\u00a0 De m\u00eame, il est plus difficile \u00e0 cette p\u00e9riode d&rsquo;obtenir un rendez-vous avec un technicien Enedis (pris par votre fournisseur) afin de proc\u00e9der \u00e0 une mise en service de l&rsquo;\u00e9lectricit\u00e9 dans votre nouveau chez-vous.<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    papernest vous aide \u00e0 souscrire rapidement et gratuitement tous vos contrats d&rsquo;\u00e9nergie                 <\/p>\n                                    <a data-odi=\"0970252175\" href=\"tel:0970252175\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            09 70 25 21 75                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                    Appel non surtax\u00e9                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    papernest vous aide \u00e0 souscrire rapidement et gratuitement tous vos contrats d&rsquo;\u00e9nergie                 <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"Souscrivez\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        Souscrivez                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h2  style=\"text-align: left;\" id=\"faq\"><strong>Foire aux Questions\u00a0<\/strong><\/h2>\n<h3 style=\"text-align: left;\">Quel est le prix d&rsquo;une ouverture de compteur EDF ?<\/h3>\n<p style=\"text-align: left;\">Le prix d&rsquo;une <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/prix\/\">ouverture de compteur chez EDF<\/a> ou tout autre fournisseur (Engie, Eni, Direct Energie, Total Spring, etc&#8230;) diff\u00e8re en fonction du <a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/delai\/\">d\u00e9lai<\/a> dans lequel on souhaite voir cette mise en service effectu\u00e9e au sein de son nouveau logement. Ainsi pour une mise en service standard sous 5 jours ouvr\u00e9s, vous devrez vous acquitter de la somme de <strong>24,08 \u20ac<\/strong>. Dans le cas d&rsquo;une intervention dans les 48 heures (mise en service express), vous devrez r\u00e9gler la somme de <strong>61.05 \u20ac<\/strong>. Enfin dans le cas d&rsquo;une proc\u00e9dure de mise en service urgente, c&rsquo;est \u00e0 dire n\u00e9cessitant une intervention dans les 24 heures suivant votre souscription \u00e0 un contrat en \u00e9lectricit\u00e9, le prix sera de <strong>151,95 \u20ac.\u00a0<\/strong><\/p>\n<h3 style=\"text-align: left;\">Comment proc\u00e8de-t-on \u00e0 l&rsquo;ouverture d&rsquo;un compteur d&rsquo;eau ?<\/h3>\n<p style=\"text-align: left;\">Tout d\u00e9pend de la nature du logement dans lequel vous emm\u00e9nagez. S&rsquo;il s&rsquo;agit d&rsquo;un logement collectif, vous n&rsquo;avez aucune d\u00e9marche particuli\u00e8re \u00e0 faire. Le service d&rsquo;eau est quasiment toujours disponible.\u00a0 Dans le cas d&rsquo;un logement individuel par contre,\u00a0 vous devrez contacter directement et rapidement le service des eaux de votre commune d&rsquo;habitation, ou le service des eaux priv\u00e9 en charge de votre logement.\u00a0 A l&rsquo;image des souscriptions pour l&rsquo;\u00e9lectricit\u00e9 et\/ou le gaz naturel, pensez \u00e0 effectuer cette proc\u00e9dure plusieurs semaines \u00e0 l&rsquo;avance (15 jours minimum), le temps de la mise en service effective, vous \u00e9vitant ainsi la mauvaise surprise de ne pouvoir b\u00e9n\u00e9ficier de l&rsquo;eau chez vous au jour de votre emm\u00e9nagement.<\/p>\n<h3 style=\"text-align: left;\">Existe-t&rsquo;il un num\u00e9ro de d\u00e9pannage EDF disponible 24h\/24 ?<\/h3>\n<p style=\"text-align: left;\">A l&rsquo;image des autres fournisseurs d&rsquo;\u00e9nergie, il n&rsquo;existe pas de num\u00e9ro de t\u00e9l\u00e9phone EDF joignable 24h\/24. Cependant, en cas de probl\u00e8me avec votre fourniture en \u00e9lectricit\u00e9 vous pouvez contacter le num\u00e9ro Enedis pr\u00e9vu \u00e0 cet effet au\u00a0<strong>09 72 67 50 XX, <\/strong>le (XX) correspondant \u00e0 votre d\u00e9partement, disponible quant \u00e0 lui toute la journ\u00e9e et toute la nuit sans interruption.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Quand proc\u00e9der \u00e0 l&rsquo;ouverture de son compteur \u00e9lectrique\u00a0 L&rsquo;ouverture de son compteur \u00e9lectrique peut se faire dans deux types de cas pr\u00e9cis, \u00e0 savoir un d\u00e9m\u00e9nagement dans un nouveau logement ou l&rsquo;\u00e9lectricit\u00e9 a \u00e9t\u00e9 coup\u00e9e, ou dans son appartement ou maison actuelle, lorsque l&rsquo;\u00e9nergie a \u00e9t\u00e9 coup\u00e9e \u00e0 cause d&rsquo;impay\u00e9s. Explications. Lors d&rsquo;un d\u00e9m\u00e9nagement Dans &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/ouverture-compteur-electrique\/numero\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Les num\u00e9ros pour l&rsquo;ouverture d&rsquo;un compteur \u00e9lectrique&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":36974,"parent":2033,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Num\u00e9ro ouverture compteur \u00e9lectrique : qui appeler ?<\/title>\n<meta name=\"description\" content=\"Pour tout savoir sur les coordonn\u00e9es des fournisseurs d&#039;\u00e9nergie et d&#039;Enedis pour demander l&#039;ouverture de son compteur \u00e9lectrique.\" 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