{"id":24265,"date":"2019-06-10T14:34:59","date_gmt":"2019-06-10T12:34:59","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=24265"},"modified":"2024-10-30T12:43:28","modified_gmt":"2024-10-30T11:43:28","slug":"quitter","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/direct-energie\/quitter\/","title":{"rendered":"Quitter Direct Energie"},"content":{"rendered":"<p><br \/>\n    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Nouveau        <\/p>\n        <p>\n            Total Direct \u00c9nergie devient TotalEnergies ! Plus d&rsquo;informations <a href=\"https:\/\/www.agence-france-electricite.fr\/actualites\/total-direct-energie-devient-totalenergies\/\">ici<\/a>.        <\/p>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\"><div class=\"intro shortcode shortcode--lugia shortcode-intro \">\n\t<p class=\"p--intro\">\n\t\t<span class=\"intro__title\"><\/span>\n\t\t<span class=\"intro__text\">Lass\u00e9 de Direct Energie, vous souhaitez quitter Direct Energie et vous tourner vers un autre fournisseur d&rsquo;\u00e9nergie, plus \u00e0 m\u00eame de vous donner satisfaction. Qu&rsquo;il s&rsquo;agisse d&rsquo;une insatisfaction, d&rsquo;un d\u00e9m\u00e9nagement ou d&rsquo;une autre raison, sachez que la r\u00e9siliation est possible sans frais et sans d\u00e9lais. Pour tout conna\u00eetre sur la r\u00e9siliation en \u00e9tant client chez Direct Energie, lisez ce qui suit !<\/span>\n\t<\/p>\n<\/div><\/p>\n<h2  id=\"la_resiliation_de_contrat_direct_energie\">La r\u00e9siliation de contrat Direct Energie<\/h2>\n<p style=\"text-align: left\">Comment quitter Direct Energie ? Comme avec tous les autres fournisseurs ! Vous devez simplement souscrire une offre d&rsquo;\u00e9lectricit\u00e9 ou de gaz aupr\u00e8s d&rsquo;un autre fournisseur d&rsquo;\u00e9nergie pour mettre fin \u00e0 celui chez Direct Energie, devenu Total Direct Energie il y a peu. Vous pouvez aussi r\u00e9silier vous-m\u00eame, sans passer par la r\u00e9siliation automatique en en t\u00e9l\u00e9phonant ou en envoyant un courrier.<\/p>\n<h3><img decoding=\"async\" class=\"lazy-loaded alignright wp-image-24287 size-medium\" title=\"R\u00e9siliation Direct Energie\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-300x183.jpg\" alt=\"R\u00e9siliation Direct Energie\" width=\"300\" height=\"183\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-300x183.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-768x469.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"alignright wp-image-24287 size-medium\" title=\"R\u00e9siliation Direct Energie\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-300x183.jpg\" alt=\"R\u00e9siliation Direct Energie\" width=\"300\" height=\"183\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-300x183.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726-768x469.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1169506726.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Comment r\u00e9silier contrat Direct Energie ?<\/h3>\n<p style=\"text-align: left\">Pour quitter le <a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/resiliation\/\">fournisseur Direct Energie<\/a>, les d\u00e9marches sont aussi simples que pour celles de la souscription ! Rassurez-vous, votre r\u00e9siliation Direct Energie peut aller aussi vite que l&rsquo;abonnement, contrairement aux abonnements de t\u00e9l\u00e9phonie mobile. Vous pouvez, pour cela, proc\u00e9der de deux mani\u00e8res :<\/p>\n<ol>\n<li style=\"text-align: left\">Souscrire un nouvel abonnement d&rsquo;\u00e9lectricit\u00e9 ou de gaz<\/li>\n<li>R\u00e9silier par courrier, t\u00e9l\u00e9phone ou mail<\/li>\n<\/ol>\n<p style=\"text-align: left\">Qu&rsquo;il s&rsquo;agisse de Direct Energie ou de tout autre fournisseur, sachez que la r\u00e9siliation se fait en g\u00e9n\u00e9ral de la m\u00eame mani\u00e8re. Aussi, que vous ayez souscrit pour une \u00e9nergie ou une autre ne change rien, les \u00e9tapes sont les m\u00eames.<\/p>\n<h3>Les conditions de rupture de contrat Direct Energie<\/h3>\n<p style=\"text-align: left\">Alors, y a-t-il des conditions particuli\u00e8res pour r\u00e9silier chez Direct Energie ? A cette question, la r\u00e9ponse est n\u00e9gative. La plupart des fournisseurs n&rsquo;impose ni de minimum d&rsquo;engagement ni de frais de r\u00e9siliation. Toutefois, sachez que le fait de ne pas devoir payer de frais de r\u00e9siliation ne vous exon\u00e8re pas de payer votre facture de r\u00e9siliation Direct Energie.<\/p>\n<p style=\"text-align: left\">En effet, la facture de r\u00e9siliation comprend certaines sommes \u00e0 payer comme par exemple la consommation d&rsquo;\u00e9nergie faite jusqu&rsquo;\u00e0 la date de r\u00e9siliation. Dans le cas d&rsquo;une r\u00e9siliation consid\u00e9r\u00e9e comme \u00ab\u00a0exceptionnelle\u00a0\u00bb, le client Direct Energie se doit d&rsquo;informer le fournisseur de sa volont\u00e9 de le quitter, et ce, le plus vite possible dans la mesure o\u00f9 la r\u00e9siliation prend effet dans un d\u00e9lai de 30 jours \u00e0 partir de la demande faite \u00e0 Direct Energie.<\/p>\n<p style=\"text-align: left\">N&rsquo;oubliez pas de communiquer le relev\u00e9 de votre compteur \u00e0 votre fournisseur afin que celui-ci puisse calculer les sommes dues. Notez que vous devez, qu&rsquo;importe le choix de fournisseur, et la date de nouvelle souscription, payer les sommes restantes sous peine de ne pas confirmer votre r\u00e9siliation.<\/p>\n<h4>Les d\u00e9lais de r\u00e9tractation<\/h4>\n<p style=\"text-align: left\">Vous venez tout juste de souscrire une offre d&rsquo;\u00e9lectricit\u00e9 ou de gaz chez le fournisseur d&rsquo;\u00e9nergie ? Sachez que si votre offre souscrite aupr\u00e8s de Direct Energie ne vous satisfait plus, vous avez toujours la possibilit\u00e9 de r\u00e9silier votre abonnement sans aucun frais en exer\u00e7ant votre droit de r\u00e9tractation pendant 14 jours, en vertu de l\u2019article <a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?idArticle=LEGIARTI000032226842&amp;cidTexte=LEGITEXT000006069565\">L. 221-18 du Code de la consommation<\/a>. N&rsquo;oubliez donc pas de r\u00e9silier rapidement si vous pensez que le contrat nouvellement paraph\u00e9 ne vous conviendra pas pour la dur\u00e9e de l&rsquo;engagement.<\/p>\n<p style=\"text-align: left\">En outre, sachez que vous ne devez fournir aucune justification dans le cadre d&rsquo;une r\u00e9tractation. Les conditions de r\u00e9siliation sont les m\u00eames : vous devez simplement souscrire une offre chez un autre fournisseur d&rsquo;\u00e9nergie ou exprimer explicitement votre volont\u00e9 de quitter Direct Energie pour que la r\u00e9tractation prenne effet.<\/p>\n<p style=\"text-align: left\">\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a data-odi=\"0367148924\" href=\"tel:0367148924\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            03 67 14 89 24                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"R\u00e9siliez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        R\u00e9siliez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h3>Contacter Direct Energie pour r\u00e9silier<\/h3>\n<p style=\"text-align: left\">Vous l&rsquo;aurez compris, la r\u00e9siliation de votre abonnement peut se faire automatiquement, d\u00e8s lors que vous souscrivez une nouvelle offre chez un autre fournisseur. Ce dernier en avertit le pr\u00e9c\u00e9dent \u00e0 l&rsquo;image de votre souscription chez Direct Energie. Toutefois, prenez en compte le fait qu&rsquo;il est possible de r\u00e9silier de vous-m\u00eame. D\u00e9couvrez les moyens dont vous disposez pour r\u00e9silier. Notez que les d\u00e9lais de r\u00e9siliation peuvent varier selon le moyen de r\u00e9siliation retenu.<\/p>\n<h4>R\u00e9silier par courrier recommand\u00e9<\/h4>\n<p style=\"text-align: left\">Pour contacter Direct Energie dans le cadre d&rsquo;une demande particuli\u00e8re comme c&rsquo;est le cas pour une r\u00e9siliation, envoyez une lettre recommand\u00e9 avec accus\u00e9 de r\u00e9ception \u00e0 l&rsquo;adresse suivante :<\/p>\n<p style=\"text-align: center\"><div class=\"custom-alert-info shortcode shortcode--lugia shortcode-main \">\n    <div class=\"p\">Total Direct Energie &#8211; Service Client\u00e8le<br \/>\nTSA 21519<br \/>\n75 901 PARIS CEDEX 15<\/div>\n<\/div><\/p>\n<p>N&rsquo;oubliez pas de renseigner certaines informations comme :<\/p>\n<ul>\n<li>Votre num\u00e9ro de contrat<\/li>\n<li>Votre adresse compl\u00e8te, comme l&rsquo;avez fait pour la souscription<\/li>\n<li>La date de r\u00e9siliation effective<\/li>\n<li>La date \u00e0 laquelle vous avez effectu\u00e9 la rel\u00e8ve de votre compteur<\/li>\n<\/ul>\n<p style=\"text-align: left\">L&rsquo;envoi de courrier \u00e0 Direct Energie vous permet de garder une trace \u00e9crite de votre demande et de pouvoir justifier votre demande de r\u00e9siliation en cas de probl\u00e8me.<\/p>\n<h4>R\u00e9silier par t\u00e9l\u00e9phone ou mail<\/h4>\n<p style=\"text-align: left\">Si vous voulez t\u00e9l\u00e9phoner \u00e0 Direct Energie pour r\u00e9silier votre offre et pourquoi pas vous entretenir avec un conseiller \u00e0 ce sujet, sachez que vous le pouvez, en appelant le num\u00e9ro du service client : 09 70 80 69 69. Vous pouvez contacter ce num\u00e9ro du lundi au samedi, de 9 heures \u00e0 19 heures. Ce num\u00e9ro est mis \u00e0 disposition des particuliers et professionnels.<\/p>\n<p style=\"text-align: left\">Pour ne pas patienter trop longtemps au t\u00e9l\u00e9phone, privil\u00e9giez le contact avec Direct Energie \u00e0 des horaires auxquelles moins de clients t\u00e9l\u00e9phonent :<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Les meilleures plages horaires pour joindre le service client en 2024                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Horaires<\/th><th>Lundi<\/th><th>Mardi<\/th><th>Mercredi<\/th><th>Jeudi<\/th><th>Vendredi<\/th><th>Samedi<\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td>8h-10h<\/td><td>Moyen<\/td><td>Moyen<\/td><td>Moyen<\/td><td>Moyen<\/td><td>\u00c0 privil\u00e9gier<\/td><td>Moyen<\/td><\/tr><tr><td>10h-13h<\/td><td>\u00c0 \u00e9viter<\/td><td>Moyen<\/td><td>Moyen<\/td><td>Moyen<\/td><td>\u00c0 privil\u00e9gier<\/td><td>Moyen<\/td><\/tr><tr><td>13h-14h30<\/td><td>Moyen<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><\/tr><tr><td>14h30-16h30<\/td><td>\u00c0 \u00e9viter<\/td><td>Moyen<\/td><td>Moyen<\/td><td>Moyen<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><\/tr><tr><td>16h30-20h<\/td><td>Moyen<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><td>\u00c0 privil\u00e9gier<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<p style=\"text-align: left\">Si vous voulez envoyer un mail dans le cadre de votre d\u00e9part de chez Direct Energie, vous pouvez le faire \u00e0 l&rsquo;adresse suivante :<\/p>\n<div class=\"custom-alert-info shortcode shortcode--lugia shortcode-main \">\n    <div class=\"p\">service.client@total-directenergie.com<\/div>\n<\/div>\n<p style=\"text-align: left\">Notez qu&rsquo;un formulaire est \u00e9galement disponible sur le site de Direct Energie, sur la page \u00ab\u00a0Contact service client\u00a0\u00bb, accessible depuis l&rsquo;onglet \u00ab\u00a0Aide et contact\u00a0\u00bb sur le coin sup\u00e9rieur droit des pages du site Internet du fournisseur.<\/p>\n<p style=\"text-align: left\">    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Bon \u00e0 savoir        <\/p>\n        <p>\n            Saviez-vous que Direct Energie est devenu Total Direct Energie le 11 avril 2019 ? Pensez-y au moment de faire une souscription ou une r\u00e9siliation chez Total Direct Energie si vous \u00eates chez un autre fournisseur.        <\/p>\n    <\/div>\n<\/p>\n<h3>Passer de Direct Energie \u00e0 un autre fournisseur<\/h3>\n<p style=\"text-align: left\"><img decoding=\"async\" class=\"lazy-loaded wp-image-24288 size-medium alignright\" title=\"Direct Energie autre fournisseur\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-300x199.jpg\" alt=\"Direct Energie autre fournisseur\" width=\"300\" height=\"199\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-300x199.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-768x508.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"wp-image-24288 size-medium alignright\" title=\"Direct Energie autre fournisseur\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-300x199.jpg\" alt=\"Direct Energie autre fournisseur\" width=\"300\" height=\"199\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-300x199.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976-768x508.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_1309359976.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Insatisfait de Direct Energie, vous souhaitez d\u00e9sormais passer chez un autre fournisseur ? Deux variables sont \u00e0 prendre en compte : la simulation de votre consommation et l&rsquo;offre choisie.<\/p>\n<h4>Simuler sa consommation<\/h4>\n<p style=\"text-align: left\">Apr\u00e8s avoir quitt\u00e9 Direct Energie, simulez une nouvelle fois votre consommation d&rsquo;\u00e9nergie ! En effet, celle-ci a pu, entre temps, \u00e9voluer, \u00e0 la hausse comme \u00e0 la baisse. Si vous d\u00e9m\u00e9nagez, cette simulation prend encore plus de sens dans la mesure o\u00f9 vous devrez s\u00fbrement revoir vos habitudes de consommation suite \u00e0 la nouvelle configuration de votre logement.<\/p>\n<p style=\"text-align: left\">Le calcul de votre consommation est aussi l&rsquo;occasion de recalculer budget allou\u00e9 \u00e0 l&rsquo;\u00e9nergie chaque mois. Aussi, la simulation de votre facture d&rsquo;\u00e9nergie est d&rsquo;autant plus importante si vous d\u00e9m\u00e9nagez dans le sens o\u00f9 la p\u00e9riode de d\u00e9m\u00e9nagement implique de lourds frais, tant sur votre fourniture en \u00e9nergie que d&rsquo;autres aspects.<\/p>\n<p style=\"text-align: left\">N&rsquo;h\u00e9sitez pas \u00e0 utiliser ci-dessous l&rsquo;outil de simulation papernest pr\u00e9vu \u00e0 cet effet :<\/p>\n<h4>Quitter Direct Energie pour choisir un autre fournisseur<\/h4>\n<p style=\"text-align: left\">Des dizaines de fournisseurs alternatifs ont vu le jour depuis l&rsquo;ouverture du march\u00e9 de l&rsquo;\u00e9nergie \u00e0 la concurrence, en 2007. A tel point que les fournisseurs historiques que sont EDF et Engie se sont mis \u00e0 commercialiser les deux \u00e9nergies.<\/p>\n<p style=\"text-align: left\">Aujourd&rsquo;hui, il existe des offres pour plusieurs demandes : offres en ligne, \u00e0 -10 voire -15% du TRV, duales (comprenant l&rsquo;\u00e9lectricit\u00e9 et le gaz), \u00e0 prix fixe&#8230; Si vous quittez votre fournisseur, mieux vaut choisir une offre vous correspondant davantage ! Souscrivez de pr\u00e9f\u00e9rence aupr\u00e8s d&rsquo;un fournisseur alternatif plut\u00f4t que chez l&rsquo;un des deux fournisseurs historiques que son EDF et Engie, dans la mesure o\u00f9 les tarifs de ces derniers seront moins int\u00e9ressants (ces derniers doivent proposer des offres respectant le TRV). A titre d&rsquo;exemple, comparez les prix pratiqu\u00e9s chez EDF et Total Direct Energie :<\/p>\n<p>Comparatif du prix de l&rsquo;abonnement (\u20ac TTC \/ an) du TRV d&rsquo;EDF et de l&rsquo;offre Online Total Direct Energie<\/p>\n<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<colgroup>\n<col width=\"167\" \/>\n<col width=\"218\" \/>\n<col width=\"227\" \/><\/colgroup>\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"2\">\n<div>Puissance souscrite<br \/>\n(kVA)<\/div>\n<\/td>\n<td>Tarif Bleu EDF<\/td>\n<td>Online Total Direct Energie<\/td>\n<\/tr>\n<tr>\n<td>Abonnement<br \/>\n(\u20ac TTC\/an)<\/td>\n<td>Abonnement<br \/>\n(\u20ac TTC\/an)<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>120,72<\/td>\n<td>107,04<\/td>\n<\/tr>\n<tr>\n<td>9<\/td>\n<td>147<\/td>\n<td>125,04<\/td>\n<\/tr>\n<tr>\n<td>12<\/td>\n<td>171,12<\/td>\n<td>143,52<\/td>\n<\/tr>\n<tr>\n<td>15<\/td>\n<td>193,44<\/td>\n<td>162<\/td>\n<\/tr>\n<tr>\n<td>18<\/td>\n<td>213,96<\/td>\n<td>183,24<\/td>\n<\/tr>\n<tr>\n<td>24<\/td>\n<td>262,08<\/td>\n<td>220,92<\/td>\n<\/tr>\n<tr>\n<td>30<\/td>\n<td>282,36<\/td>\n<td>261,48<\/td>\n<\/tr>\n<tr>\n<td>36<\/td>\n<td>316,68<\/td>\n<td>293,52<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/p><\/div>\n<p style=\"text-align: left\">Voici, dans le tableau suivant, des offres de plusieurs autres fournisseurs alternatifs :<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a data-odi=\"0367148924\" href=\"tel:0367148924\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            03 67 14 89 24                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"R\u00e9siliez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        R\u00e9siliez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h2  id=\"quitter_direct_energie_dans_le_cadre_dun_demenagement\">Quitter Direct Energie dans le cadre d\u2019un d\u00e9m\u00e9nagement<\/h2>\n<h3>Quelles \u00e9tapes pour d\u00e9m\u00e9nager avec Direct Energie ?<\/h3>\n<p style=\"text-align: left\"><img decoding=\"async\" class=\"lazy-loaded wp-image-37260 size-medium alignright\" title=\"D\u00e9m\u00e9nager Direct Energie\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-300x200.jpg\" alt=\"direct energie quitter\" width=\"300\" height=\"200\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"wp-image-37260 size-medium alignright\" title=\"D\u00e9m\u00e9nager Direct Energie\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-300x200.jpg\" alt=\"direct energie quitter\" width=\"300\" height=\"200\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2020\/03\/shutterstock_1038209533.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Vous allez devoir, pour d\u00e9m\u00e9nager avec Direct Energie, r\u00e9silier votre contrat actuel. Vous ne pouvez malheureusement pas faire un \u00ab\u00a0transfert\u00a0\u00bb de contrat pour une nouvelle adresse, dans la mesure o\u00f9 chaque compteur est associ\u00e9 \u00e0 un logement.<\/p>\n<p style=\"text-align: left\">Cette \u00e9tape peut \u00eatre int\u00e9ressante pour vous car elle peut vous permettre d&rsquo;actualiser votre offre d&rsquo;\u00e9lectricit\u00e9 ou de gaz compte tenu de votre d\u00e9m\u00e9nagement dans un logement diff\u00e9rent de celui dans lequel vous \u00e9tiez auparavant. En effet, l&rsquo;arriv\u00e9e dans un nouvel appartement ou une nouvelle maison peut impliquer de revoir sa fourniture d&rsquo;\u00e9nergie dans la mesure o\u00f9 la superficie mais aussi le nombre d&rsquo;appareils \u00e9lectriques varient.<\/p>\n<p style=\"text-align: left\">    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Le saviez-vous ?        <\/p>\n        <p>\n            Total Direct Energie sponsorise une \u00e9quipe de cyclisme appel\u00e9 Pro Cycling Team.        <\/p>\n    <\/div>\n<\/p>\n<h4>Rappel des offres de Direct Energie<\/h4>\n<p style=\"text-align: left\">Devenu Total Direct Energie depuis peu, les offres auxquelles vous pouvez souscrire restent sensiblement les m\u00eames. Le fournisseur propose toujours de l&rsquo;\u00e9lectricit\u00e9 et du gaz, et m\u00eame la possibilit\u00e9 de souscrire aux deux \u00e9nergies.<\/p>\n<p style=\"text-align: left\">Il existe trois offres d&rsquo;\u00e9lectricit\u00e9 pour particuliers et professionnels chez Total Direct Energie :<\/p>\n<p style=\"text-align: left\">L&rsquo;offre \u00ab\u00a0online\u00a0\u00bb : l&rsquo;offre \u00ab\u00a0Online\u00a0\u00bb est celle qui peut vous convenir si vous souhaitez faire un maximum d&rsquo;\u00e9conomie sur votre \u00e9lectricit\u00e9. En effet, vous b\u00e9n\u00e9ficiez d&rsquo;une remise de 10% du TRV sur le prix de l&rsquo;\u00e9lectricit\u00e9 en souscrivant cette offre. Si le pilotage de votre abonnement en ligne ne vous fait pas peur, vous pouvez souscrire les yeux ferm\u00e9s ! Sinon, envisagez de souscrire une autre offre, et pour cause : vous ne pouvez pas profiter du service client t\u00e9l\u00e9phonique, r\u00e9serv\u00e9 aux signataires d&rsquo;un contrat \u00ab\u00a0Classique\u00a0\u00bb et \u00ab\u00a0Vert\u00a0\u00bb, d\u00e9clin\u00e9s ci-dessous<\/p>\n<p style=\"text-align: left\">Les prix de l&rsquo;\u00e9lectricit\u00e9 avec l&rsquo;offre \u00ab\u00a0Online\u00a0\u00bb Direct Energie :<\/p>\n    <div class=\"shortcode shortcode--lugia callout callout--danger \">\n        <p class=\"callout__title\">\n            Attention        <\/p>\n        <p>\n            L&rsquo;offre n&rsquo;est plus disponible \u00e0 la souscription. &#x274c;         <\/p>\n    <\/div>\n\n<p style=\"text-align: left\">    <div class=\"cta-table shortcode shortcode--lugia shortcode--lugia-cta-table shortcode--with-link-to-app \"\n        >\n\n\n        <a  href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=Elec&amp;anonymous=true&amp;destination=energy&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=6&amp;goal=acquisition&amp;medium=cta-secondary\" rel=\"nofollow\" target=\"_blank\" class=\"cta custom small-radius small-height small-pad cta-table__cta large\">\n            <span  class=\"cta-table__content\">\n                Souscrire cette offre            <\/span>\n        <\/a>\n\n        <div class=\"tooltip-cta-table tooltip--no-text\">\n            <div class=\"information\">\n                <p class=\"p--info\">\n                    <span class=\"information__text\">\n                        Annonce                    <\/span>\n                    <span class=\"information__icon\"><\/span>\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\">L&rsquo;offre \u00ab\u00a0classique\u00a0\u00bb : \u00ab\u00a0l&rsquo;offre \u00ab\u00a0classique\u00a0\u00bb est l&rsquo;offre phare de Direct Energie. Alliant remise sur le TRV (\u00e0 hauteur de 5%) et possibilit\u00e9 de relancer le service client par t\u00e9l\u00e9phone et autres moyens d\u00e9di\u00e9s, cet abonnement est celui qu&rsquo;il vous faut si vous voulez souscrire une offre interm\u00e9diaire<\/p>\n<p>Voici les prix de l&rsquo;\u00e9lectricit\u00e9 pour l&rsquo;offre \u00ab\u00a0Classique\u00a0\u00bb Direct Energie :<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Grille tarifaire de l'offre Verte Fixe \u00e9lectricit\u00e9 de TotalEnergies :                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Puissance (kVA)<\/th><th>Option tarifaire de base<\/th><th><\/th><th>Option Heures Pleines - Heures Creuses<\/th><th><\/th><th><\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td><\/td><td>Abonnement (\u20ac TTC\/an)<\/td><td>Prix du kWh (\u20ac TTC\/kWh)<\/td><td>Abonnement (\u20ac TTC\/an)<\/td><td>Heures Pleines (\u20ac TTC\/kWh)<\/td><td>Heures creuses (\u20ac TTC\/kWh)<\/td><\/tr><tr><td>3<\/td><td>114,19 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>-<\/td><td>-<\/td><td>-<\/td><\/tr><tr><td>6<\/td><td>149,89 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>155,97 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>9<\/td><td>189,01 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>198,38 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>12<\/td><td>229,02 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>239,65 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>15<\/td><td>265,73 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>278,52 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>18<\/td><td>302,07 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>317,01 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>24<\/td><td>384,61 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>398,66 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>30<\/td><td>452,47 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>471,21 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><tr><td>36<\/td><td>535,39 \u20ac<\/td><td>0,1950 \u20ac<\/td><td>544,76 \u20ac<\/td><td>0,2088 \u20ac<\/td><td>0,1614 \u20ac<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<p style=\"text-align: left\">    <div class=\"cta-table shortcode shortcode--lugia shortcode--lugia-cta-table shortcode--with-link-to-app \"\n        >\n\n\n        <a  href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=Elec&amp;anonymous=true&amp;destination=energy&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=6&amp;goal=acquisition&amp;medium=cta-secondary\" rel=\"nofollow\" target=\"_blank\" class=\"cta custom small-radius small-height small-pad cta-table__cta large\">\n            <span  class=\"cta-table__content\">\n                Souscrire cette offre            <\/span>\n        <\/a>\n\n        <div class=\"tooltip-cta-table tooltip--no-text\">\n            <div class=\"information\">\n                <p class=\"p--info\">\n                    <span class=\"information__text\">\n                        Annonce                    <\/span>\n                    <span class=\"information__icon\"><\/span>\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\">L&rsquo;offre \u00ab\u00a0verte\u00a0\u00bb : offre de r\u00e9f\u00e9rence en mati\u00e8re d&rsquo;\u00e9lectricit\u00e9 respectueuse de l&rsquo;environnement chez Direct Energie, l&rsquo;offre \u00ab\u00a0verte\u00a0\u00bb est r\u00e9serv\u00e9e \u00e0 ceux voulant s&rsquo;\u00e9clairer ou se chauffer avec une \u00e9nergie \u00e9co-responsable. Vous b\u00e9n\u00e9ficiez d&rsquo;une remise de 2% sur le prix de l&rsquo;\u00e9lectricit\u00e9. Bien qu&rsquo;il existe des offres plus comp\u00e9titives, cette r\u00e9duction reste n\u00e9anmoins int\u00e9ressante pour une offre verte.<\/p>\n    <div class=\"shortcode shortcode--lugia callout callout--danger \">\n        <p class=\"callout__title\">\n            Attention        <\/p>\n        <p>\n            L&rsquo;offre n&rsquo;est plus disponible \u00e0 la souscription. &#x274c;         <\/p>\n    <\/div>\n\n<p style=\"text-align: left\">    <div class=\"cta-table shortcode shortcode--lugia shortcode--lugia-cta-table shortcode--with-link-to-app \"\n        >\n\n\n        <a  href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=Elec&amp;anonymous=true&amp;destination=energy&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=6&amp;goal=acquisition&amp;medium=cta-secondary\" rel=\"nofollow\" target=\"_blank\" class=\"cta custom small-radius small-height small-pad cta-table__cta large\">\n            <span  class=\"cta-table__content\">\n                Souscrire cette offre            <\/span>\n        <\/a>\n\n        <div class=\"tooltip-cta-table tooltip--no-text\">\n            <div class=\"information\">\n                <p class=\"p--info\">\n                    <span class=\"information__text\">\n                        Annonce                    <\/span>\n                    <span class=\"information__icon\"><\/span>\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/p>\n<p style=\"text-align: left\">Gardez en t\u00eate que les offres de gaz pr\u00e9sentent les m\u00eames caract\u00e9ristiques que celles de l&rsquo;\u00e9lectricit\u00e9, notamment concernant les tarifs.<\/p>\n<p style=\"text-align: left\">    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Bon \u00e0 savoir        <\/p>\n        <p>\n            Direct Energie et Total Spring ont fusionn\u00e9 pour donner naissance \u00e0 Total Direct Energie. Si vous \u00eates client Direct Energie ou Total Spring, vous continuez \u00e0 b\u00e9n\u00e9ficier de la m\u00eame offre de gaz ou d&rsquo;\u00e9lectricit\u00e9 jusqu&rsquo;\u00e0 r\u00e9siliation ou arriv\u00e9e \u00e0 \u00e9ch\u00e9ance de votre contrat. Il n&rsquo;est en revanche plus possible de vous abonner \u00e0 l&rsquo;une des offres de ces deux fournisseurs, qui, en r\u00e9alit\u00e9 n&rsquo;en sont plus qu&rsquo;un.        <\/p>\n    <\/div>\n<\/p>\n<h3>Comment ouvrir un compteur d\u2019\u00e9lectricit\u00e9 ?<\/h3>\n<p style=\"text-align: left\"><img decoding=\"async\" class=\"lazy-loaded wp-image-24291 size-medium alignright\" title=\"Ouvrir compteur \u00e9lectricit\u00e9\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-300x222.jpg\" alt=\"Ouvrir compteur \u00e9lectricit\u00e9\" width=\"300\" height=\"222\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-300x222.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-768x568.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"wp-image-24291 size-medium alignright\" title=\"Ouvrir compteur \u00e9lectricit\u00e9\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-300x222.jpg\" alt=\"Ouvrir compteur \u00e9lectricit\u00e9\" width=\"300\" height=\"222\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-300x222.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254-768x568.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/06\/shutterstock_507470254.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>L&rsquo;ouverture d&rsquo;un compteur d&rsquo;\u00e9lectricit\u00e9 doit se faire \u00e0 la suite d&rsquo;une souscription d&rsquo;offre. Ainsi, si le compteur d&rsquo;\u00e9lectricit\u00e9 ou de gaz n&rsquo;a jamais \u00e9t\u00e9 aliment\u00e9 en \u00e9nergie, ou si celui-ci a \u00e9t\u00e9 coup\u00e9, vous devez effectuer une ouverture de compteur.<\/p>\n<p style=\"text-align: left\">Les d\u00e9lais sont en moyenne de cinq jours ouvr\u00e9s pour une mise en service classique de l&rsquo;\u00e9lectricit\u00e9 ou du gaz. Toutefois, gardez \u00e0 l&rsquo;esprit qu&rsquo;il est possible de b\u00e9n\u00e9ficier de votre \u00e9nergie plus rapidement en optant pour une mise en service \u00ab\u00a0express\u00a0\u00bb ou \u00ab\u00a0d&rsquo;urgence\u00a0\u00bb, moyennant des frais plus importants. En \u00e9change, les d\u00e9lais peuvent descendre jusqu&rsquo;\u00e0 deux jours ou peuvent m\u00eame \u00eatre le jour m\u00eame !<\/p>\n<p>Retrouvez les tarifs et d\u00e9lais de la mise en service de l&rsquo;\u00e9lectricit\u00e9 dans ce tableau :<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Frais et d\u00e9lais de la mise en service de l'\u00e9lectricit\u00e9 (prestation Enedis) en 2024 :                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Type de mise en service<\/th><th>D\u00e9lais<\/th><th>Prix en \u20ac TTC<\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td>Mise en service initiale (pour les maisons neuves)<\/td><td>10 jours ouvr\u00e9s<\/td><td>28,34 \u20ac<\/td><\/tr><tr><td>Mise en service initiale express<\/td><td>5 jours ouvr\u00e9s<\/td><td>71,34 \u20ac<\/td><\/tr><tr><td>Mise en service standard<\/td><td>5 jours ouvr\u00e9s<\/td><td>31,83 \u20ac<\/td><\/tr><tr><td>Mise en service express - \u00e9nergie coup\u00e9e<\/td><td>2 jours ouvr\u00e9s<\/td><td>74,83 \u20ac<\/td><\/tr><tr><td>Mise en service d\u2019urgence - \u00e9nergie coup\u00e9e\r\nCompteur m\u00e9canique \/ \u00e9lectronique<\/td><td>Le jour m\u00eame<\/td><td>180,56 \u20ac<\/td><\/tr><tr><td>Mise en service d'urgence - \u00e9nergie coup\u00e9e\r\nCompteur communicant Linky<\/td><td>Le jour m\u00eame<\/td><td>61,25 \u20ac<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<p>Voici les chiffres concernant le gaz :<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Frais et d\u00e9lais de la mise en service du gaz (prestation GRDF) :                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Type de mise en service<\/th><th>D\u00e9lais<\/th><th>Prix en \u20ac TTC<\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td>Mise en service initiale<\/td><td>5 jours ouvr\u00e9s<\/td><td>21,95\u202f\u20ac<\/td><\/tr><tr><td>Mise en service express - \u00e9nergie coup\u00e9e<\/td><td>2 jours ouvr\u00e9s<\/td><td>70,43\u202f\u20ac <\/td><\/tr><tr><td>Mise en service d\u2019urgence - \u00e9nergie coup\u00e9e<\/td><td>Le jour m\u00eame<\/td><td>168,96\u202f\u20ac<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<p>Vous arrivez dans une maison que vous venez de faire construire ? Alors pensez \u00e0 faire raccorder celle-ci au r\u00e9seau \u00e9lectrique !<\/p>\n<h4>Qu\u2019est-ce qu\u2019un raccordement \u00e9lectrique ?<\/h4>\n<p style=\"text-align: left\">L&rsquo;\u00e9tape du raccordement \u00e9lectrique est celle qui consiste \u00e0 relier votre domicile au r\u00e9seau \u00e9lectrique g\u00e9r\u00e9 par Enedis. Apr\u00e8s la construction de votre maison, il vous faut l&rsquo;alimenter en \u00e9lectricit\u00e9 mais pour ce faire, le raccordement est obligatoire. Le raccordement peut prendre plusieurs semaines et sera ensuite suivi de l&rsquo;obtention du certificat de conformit\u00e9 du Consuel (Comit\u00e9 national pour la s\u00e9curit\u00e9 des usagers de l&rsquo;\u00e9lectricit\u00e9), un certificat attestant le fait que votre logement ne pr\u00e9sente aucun risque \u00e9lectriques. Les d\u00e9lais de l&rsquo;obtention de ce s\u00e9same est d&rsquo;une vingtaine de jours.<\/p>\n<p>Sans l&rsquo;obtention de ce certificat, vous ne pourrez pas alimenter votre domicile en \u00e9lectricit\u00e9.<\/p>\n<p style=\"text-align: left\">Jetez un \u0153il aux tarifs li\u00e9s \u00e0 l&rsquo;obtention du certificat Consuel :<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Tarifs du Consuel en novembre 2024 pour les particuliers                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Type de formulaire<\/th><th>Type d'installation<\/th><th>Format Num\u00e9rique<\/th><th>Format Papier<\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td>Attestation de conformit\u00e9\r\n<br> JAUNE<\/td><td>Installations de consommation \u00e0 usages domestiques<\/td><td>133,98 \u20ac TTC<\/td><td>135,35 \u20ac TTC<\/td><\/tr><tr><td>Attestation de conformit\u00e9\r\n<br> VERT<\/td><td>Installations de consommation \u00e0 usages non domestiques<\/td><td>70,73 \u20ac TTC<\/td><td>72,07 \u20ac TTC<\/td><\/tr><tr><td>Attestation de conformit\u00e9\r\n<br> BLEU<\/td><td>Installations de production d\u2019\u00e9lectricit\u00e9 sans espace de stockage<\/td><td>186,31 \u20ac TTC<\/td><td>187,66 \u20ac TTC<\/td><\/tr><tr><td>Attestation de conformit\u00e9\r\n<br> VIOLET<\/td><td>Installations de production d\u2019\u00e9lectricit\u00e9 avec espace de stockage<\/td><td>213,30 \u20ac TTC<\/td><td>214,66 \u20ac TTC<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<h4>Quelle diff\u00e9rence entre EDF et Enedis ?<\/h4>\n<p style=\"text-align: left\">Bien qu&rsquo;Enedis soit une filiale d&rsquo;EDF, celle-ci n&rsquo;a pas le m\u00eame r\u00f4le qu&rsquo;EDF. En effet, Enedis est le gestionnaire du r\u00e9seau \u00e9lectrique en France alors qu&rsquo;EDF est un fournisseur d&rsquo;\u00e9lectricit\u00e9 (et de gaz depuis 2007). Les deux n&rsquo;ont pas les m\u00eames pr\u00e9occupations.<\/p>\n<p>Enedis est notamment en charge de :<\/p>\n<ul>\n<li>Ouvrir et fermer les compteurs \u00e9lectriques<\/li>\n<li>Effectuer les travaux de raccordement au r\u00e9seau \u00e9lectrique<\/li>\n<li>Intervenir en cas d&rsquo;urgence<\/li>\n<li>G\u00e9rer le parc de compteurs<\/li>\n<\/ul>\n<p style=\"text-align: left\">Ainsi, au moment de t\u00e9l\u00e9phoner pour votre \u00e9lectricit\u00e9, ne confondez pas ! EDF ne pourra r\u00e9pondre aux questions et requ\u00eates relatives \u00e0 votre contrat d&rsquo;\u00e9lectricit\u00e9 et \u00e0 la fourniture de celle-ci. Pour tous les autres cas, vous serez invit\u00e9 \u00e0 contacter Enedis. Pour le gaz, contactez GRDF, le gestionnaire de gaz en France.<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a data-odi=\"0367148924\" href=\"tel:0367148924\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            03 67 14 89 24                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Appelez un conseiller papernest pour \u00eatre accompagn\u00e9 dans le cadre de vos d\u00e9marches de r\u00e9siliation et souscription !                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"R\u00e9siliez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        R\u00e9siliez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h2  id=\"foire_aux_questions\">Foire aux questions<\/h2>\n<h3 style=\"text-align: left\">Les d\u00e9marches de r\u00e9siliation chez EDF sont-elles les m\u00eames que chez les autres fournisseurs ?<\/h3>\n<p style=\"text-align: left\">Oui ! Les contrats chez les fournisseurs historiques sont r\u00e9siliables de la m\u00eame fa\u00e7on que ceux souscrits chez les fournisseurs d&rsquo;\u00e9lectricit\u00e9 et de gaz alternatifs. Ainsi, si vous voulez par exemple souscrire chez Direct Energie, celui r\u00e9silie votre contrat pr\u00e9c\u00e9demment souscrit chez EDF. Si vous voulez quitter Engie (fournisseur historique, ex GDF-Suez) pour Direct Energie, le principe est le m\u00eame.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La r\u00e9siliation de contrat Direct Energie Comment quitter Direct Energie ? Comme avec tous les autres fournisseurs ! Vous devez simplement souscrire une offre d&rsquo;\u00e9lectricit\u00e9 ou de gaz aupr\u00e8s d&rsquo;un autre fournisseur d&rsquo;\u00e9nergie pour mettre fin \u00e0 celui chez Direct Energie, devenu Total Direct Energie il y a peu. Vous pouvez aussi r\u00e9silier vous-m\u00eame, sans &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/direct-energie\/quitter\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Quitter Direct Energie&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":24306,"parent":207,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quitter Direct Energie : comment r\u00e9silier ?<\/title>\n<meta name=\"description\" content=\"Vous souhaitez quitter Direct Energie pour souscrire une offre d&#039;\u00e9lectricit\u00e9 aupr\u00e8s d&#039;un autre fournisseur ? 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