{"id":1826,"date":"2017-11-20T10:58:19","date_gmt":"2017-11-20T09:58:19","guid":{"rendered":"https:\/\/www.agence-france-electricite.fr\/?page_id=1826"},"modified":"2024-06-27T10:19:53","modified_gmt":"2024-06-27T08:19:53","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/","title":{"rendered":"Contacter Total Spring"},"content":{"rendered":"<p><br \/>\n    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Mise \u00e0 jour        <\/p>\n        <p>\n            <a href=\"https:\/\/www.agence-france-electricite.fr\/actualites\/total-direct-energie-devient-totalenergies\/\">Total Direct \u00c9nergie a d\u00e9voil\u00e9 son nouveau nom<\/a> : \u00e0 partir du 28\/05\/21, il est TotalEnergies.        <\/p>\n    <\/div>\n<\/p>\n    <div class=\"shortcode shortcode--lugia callout callout--info \">\n        <p class=\"callout__title\">\n            Total Spring devient Total Direct \u00c9nergie        <\/p>\n        <p>\n            En avril 2018 le groupe Total annonce que sa fili\u00e8re Total Spring vient de racheter Direct \u00c9nergie et devient Total Direct \u00c9nergie.        <\/p>\n    <\/div>\n\n<p style=\"text-align: left\"><div class=\"intro shortcode shortcode--lugia shortcode-intro \">\n\t<p class=\"p--intro\">\n\t\t<span class=\"intro__title\"><\/span>\n\t\t<span class=\"intro__text\">Filiale du groupe fran\u00e7ais Total, Total Spring est un fournisseur d&rsquo;\u00e9nergie proposant \u00e0 la souscription des offres d&rsquo;\u00e9lectricit\u00e9 et de gaz. Que vous soyez d\u00e9j\u00e0 client ou que vous souhaitiez souscrire \u00e0 un contrat chez le fournisseur, vous pouvez contacter Total Spring par t\u00e9l\u00e9phone, par courrier ou en ligne.<\/span>\n\t<\/p>\n<\/div><\/p>\n<h2  id=\"par_quels_moyens_contacter_total_spring\">Par quels moyens contacter Total Spring ?<\/h2>\n<p>Vous cherchez \u00e0 contacter Total Spring ? Vous trouverez dans le tableau ci-dessous un r\u00e9capitulatif des diff\u00e9rents moyens pour contacter le fournisseur : par t\u00e9l\u00e9phone, par mail et par courrier.<\/p>\n<div class=\"table-container\">\n<div class=\"table-container__wrapper\">\n<table>\n<caption style=\"text-align: left\"><strong>R\u00e9capitulatif : comment contacter Total Spring ?<\/strong><\/caption>\n<tbody>\n<tr>\n<td><strong>Par t\u00e9l\u00e9phone<\/strong><\/td>\n<td>Composer le <strong>09 70 80 69 69<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par mail<\/strong><\/td>\n<td>Envoyer \u00e0 <strong>service.client@total-directenergie.com<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Par courrier<\/strong><\/td>\n<td>Envoyer un courrier \u00e0 l&rsquo;adresse suivante : <strong>Total Direct Energie &#8211; Service Clients<br \/>\nTSA 21519<br \/>\n75901 Paris CEDEX 15<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<h2  style=\"text-align: left\" id=\"comment_contacter_total_spring\">Comment contacter Total Spring ?<\/h2>\n<p style=\"text-align: left\">Vous voulez contacter le service client <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/\">Total Spring<\/a> ? Diff\u00e9rents moyens sont \u00e0 votre disposition pour contacter le fournisseur :<\/p>\n<\/p>\n<ol class='shortcode shortcode--lugia list list--steps '>\n<li><strong>Par t\u00e9l\u00e9phone<\/strong> au <strong>09 70 25 02 50<\/strong><\/li>\n<li><strong>Par mail<\/strong><\/li>\n<li>Via le<strong> site internet du fournisseur<\/strong><\/li>\n<li>Par <strong>courrier<\/strong><\/li>\n<li>Sur <strong>les r\u00e9seaux sociaux<\/strong><\/li>\n<\/ol>\n<p>\n<h3 style=\"text-align: left\">Contacter Total Spring par t\u00e9l\u00e9phone<\/h3>\n<p style=\"text-align: left\">Vous pouvez contacter <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/telephone\/\">Total Spring par t\u00e9l\u00e9phone<\/a> pour r\u00e9silier votre contrat, <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/souscrire\/\">souscrire \u00e0 une offre<\/a>, si vous avez des questions concernant votre contrat ou pour <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/demenagement\/\">signaler votre d\u00e9m\u00e9nagement<\/a>.<\/p>\n<p style=\"text-align: left\">Si vous \u00eates d\u00e9j\u00e0 client chez Total Spring, et que vous avez une question concernant vos factures ou votre consommation, <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/service-client\/\">contactez le service client<\/a> en appelant le 09 70 25 02 50. Vous serez mis en relation avec un conseiller. Vous pouvez ainsi \u00e9galement <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/resiliation\/\">r\u00e9silier votre contrat<\/a> Total Spring.<\/p>\n<p style=\"text-align: left\">Si vous n\u2019\u00eates pas client chez Total Spring et que vous aimeriez souscrire \u00e0 un <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/abonnement\/\">abonnement chez le fournisseur<\/a> par t\u00e9l\u00e9phone, appelez le 36 56.<\/p>\n<p style=\"text-align: left\">Ces <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/numero\/\">num\u00e9ros Total Spring<\/a> sont gratuits : vous pourrez parler \u00e0 un conseiller du lundi au dimanche, de 8h \u00e0 20h.<\/p>\n<h3 style=\"text-align: left\">Contacter Total Spring par mail<\/h3>\n<p style=\"text-align: left\"><img decoding=\"async\" class=\"lazy-loaded wp-image-22362 size-medium alignright\" title=\"Contacter Total Spring par mail\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-300x200.jpg\" alt=\"Contacter Total Spring par mail\" width=\"300\" height=\"200\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"wp-image-22362 size-medium alignright\" title=\"Contacter Total Spring par mail\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-300x200.jpg\" alt=\"Contacter Total Spring par mail\" width=\"300\" height=\"200\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-300x200.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960-768x512.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_578770960.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Vous pouvez \u00e9galement choisir de contacter Total Spring par mail. Pour ce faire, rendez vous sur le site internet du fournisseur d\u2019\u00e9nergie. Un formulaire de prise de contact vous sera propos\u00e9.<br \/>\nLorsque votre demande aura \u00e9t\u00e9 trait\u00e9e par un conseiller Total Spring, une r\u00e9ponse vous sera adress\u00e9e directement par mail.<\/p>\n<p style=\"text-align: left\">Vous pouvez \u00e9galement faire une souscription par mail si vous n\u2019\u00eates toujours pas client chez Total Spring. Envoyez votre derni\u00e8re facture d\u2019\u00e9lectricit\u00e9 au fournisseur, pour qu\u2019il vous renvoie une proposition de contrat par e-mail.<br \/>\nUtilisez cette option uniquement si vous souhaitez changer de fournisseur pour votre logement actuel.<\/p>\n<h3 style=\"text-align: left\">Contacter Total Spring via l\u2019espace client<\/h3>\n<p style=\"text-align: left\">Si vous \u00eates d\u00e9j\u00e0 client Total Spring, vous pouvez prendre contact avec un conseiller directement depuis votre espace client, disponible sur le site internet de Total Spring, dans l\u2019onglet \u201cmon compte\u201d accessible <a href=\"https:\/\/sso.total-spring.fr\/auth\/realms\/France-External\/protocol\/openid-connect\/auth?client_id=ec2fr-mc-customer-area&amp;response_type=code&amp;scope=openid%20email&amp;redirect_uri=https%3A\/\/espaceclient.total-spring.fr\/openid-connect\/lampiris_france_external&amp;state=7IXx1SSSPnjcn0TARecwYsOTn15A3OeEAuPpAuQTnRU&amp;kc_locale=fr\">ici<\/a>.<br \/>\nVos informations de contrat seront d\u00e9j\u00e0 indiqu\u00e9es, et il sera plus simple de prendre en charge votre demande pour le service client.<\/p>\n<p style=\"text-align: left\">Le site internet du fournisseur met \u00e9galement \u00e0 votre disposition un chat : il vous permet de chatter en direct avec un conseiller. Vous pouvez \u00e9galement <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contrat\/\">souscrire un contrat<\/a> par ce biais.<\/p>\n<p style=\"text-align: left\">Vous pouvez aussi vous rendre sur la page Facebook du fournisseur, pour engager une conversation avec un conseiller via l\u2019application Messenger.<\/p>\n<h3 style=\"text-align: left\">Contacter Total Spring par voie postale<\/h3>\n<p style=\"text-align: left\">Vous pouvez \u00e9galement prendre contact avec le fournisseur Total Spring par voie postale. Si vous avez une r\u00e9clamation \u00e0 faire au service client, ou si vous voulez r\u00e9silier votre abonnement, envoyez une lettre recommand\u00e9e au service client \u00e0 cette adresse\u00a0 :<\/p>\n<p style=\"text-align: center\"><strong>TOTAL SPRING<\/strong><br \/>\n<strong>Service Client<\/strong><br \/>\n<strong>TSA 20039<\/strong><br \/>\n<strong>75437 Paris Cedex 09<\/strong><\/p>\n<p style=\"text-align: left\">Pour que votre demande soit prise en charge plus rapidement, nous vous conseillons n\u00e9anmoins d\u2019appeler le service client Total Spring, ou d\u2019entrer en relation avec un conseiller via le formulaire de contact disponible sur le site internet du fournisseur.<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Souscrivez \u00e0 une offre Total Spring en quelques minutes avec papernest !                <\/p>\n                                    <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            09 70 25 21 76                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Souscrivez \u00e0 une offre Total Spring en quelques minutes avec papernest !                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"Souscrivez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        Souscrivez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h2  style=\"text-align: left\" id=\"avis_sur_total_spring\">Avis sur Total Spring<\/h2>\n<p style=\"text-align: left\">Vous n&rsquo;\u00eates pas client chez Total Spring, et vous vous posez des questions sur la qualit\u00e9 des services du fournisseur\u00a0 ?<br \/>\nNous avons r\u00e9pertori\u00e9 les <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/avis\/\">avis des clients<\/a> de Total Spring\u00a0ayant choisi le fournisseur pour se fournir en \u00e9nergie, pour vous aider \u00e0 faire votre choix.<\/p>\n<h3 style=\"text-align: left\">L&rsquo;offre Total Spring<\/h3>\n<p style=\"text-align: left\"><img decoding=\"async\" class=\"lazy-loaded size-medium wp-image-22364 alignleft\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-300x225.jpg\" alt=\"avis total spring\" width=\"300\" height=\"225\" data-lazy-srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-300x225.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-768x577.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2.jpg 900w\" data-lazy-sizes=\"(max-width: 300px) 100vw, 300px\" \/><noscript><img decoding=\"async\" class=\"size-medium wp-image-22364 alignleft\" src=\"https:\/\/www.agence-france-electricite.fr\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-300x225.jpg\" alt=\"avis total spring\" width=\"300\" height=\"225\" srcset=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-300x225.jpg 300w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2-768x577.jpg 768w, https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2019\/04\/shutterstock_1130571014-2.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/noscript>Total Spring propose une offre compl\u00e8te pour les particuliers, puisqu\u2019il est possible de souscrire \u00e0 la fois pour le gaz et pour l\u2019\u00e9lectricit\u00e9 chez le fournisseur. Il est moins cher que les offres aux tarifs r\u00e9glement\u00e9s pratiqu\u00e9es par les fournisseurs historiques, ce qui rend ses prix comp\u00e9titifs sur le march\u00e9 de l\u2019\u00e9nergie.<\/p>\n<p style=\"text-align: left\">Son offre d\u2019\u00e9lectricit\u00e9 est garantie 100% issue d\u2019\u00e9nergies renouvelables, ce qui est un point positif pour le fournisseur. N\u00e9anmoins, certains clients d\u00e9plorent le fait qu\u2019il n\u2019y ai pas d\u2019offre de gaz renouvelable propos\u00e9e \u00e0 la souscription.<\/p>\n    <div class=\"table-container\">\n        <div class=\"table-container__wrapper\">\n            <table>\n                <!-- CAPTION -->\n                <caption>\n                    <strong>\n                        Caract\u00e9ristiques des offres phares de TotalEnergies                    <\/strong>\n                <\/caption>\n                <!-- HEAD -->\n                            <thead>\n                    <tr>\n                        <th>Offre<\/th><th>\u00c9lectricit\u00e9 <\/th><th>Gaz<\/th>                    <\/tr>\n                <\/thead>\n                            <!-- BODY -->\n                <tbody><tr><td>Verte<\/td><td>- Prix du kWh et de l'abonnement HT fixes pendant 1 an<br \/>- Offre 100% verte<br \/>- \u00c9lectricit\u00e9 \u00e9olienne et solaire produite en France<\/td><td>- Prix du kWh et de l'abonnement HT fixes pendant 2 ans<br \/>- 10% de biogaz r\u00e9inject\u00e9 dans le r\u00e9seau<br \/>- Biogaz produit en France<\/td><\/tr><\/tbody>\n            <\/table>\n                    <\/div>\n    <\/div>\n\n<p style=\"text-align: left\">Un autre point positif du fournisseur Total Spring est qu\u2019il est une filiale du groupe Total. Ce grand groupe fran\u00e7ais rassure les consommateurs, et garantie la fiabilit\u00e9 \u00e0 la souscription.<\/p>\n<h3 style=\"text-align: left\">Les fonctionnalit\u00e9s de l\u2019espace client<\/h3>\n<p style=\"text-align: left\">Un des points forts de Total Spring est l\u2019espace client qu\u2019il met \u00e0 disposition des particuliers ayant souscrit \u00e0 un contrat d\u2019\u00e9lectricit\u00e9 ou de gaz.<br \/>\nIl permet un suivi de la consommation d\u2019\u00e9nergie en temps r\u00e9el, et l\u2019acc\u00e8s \u00e0 de nombreuses informations administratives comme le contrat ou les factures.<\/p>\n<p style=\"text-align: left\">En revanche, Total Spring est beaucoup critiqu\u00e9 pour son service client, peu r\u00e9actif face aux demandes des consommateurs.<\/p>\n<h3 style=\"text-align: left\">La souscription rapide<\/h3>\n<p style=\"text-align: left\">Enfin, la possibilit\u00e9 de faire une souscription en ligne de mani\u00e8re tr\u00e8s simple et rapide est particuli\u00e8rement appr\u00e9ci\u00e9e des clients Total Spring.<br \/>\nLe formulaire de souscription est facile \u00e0 prendre en main, et s&rsquo;abonner en ligne en prend que quelques minutes.<\/p>\n<p style=\"text-align: left\">Avant de finaliser votre souscription, vous aurez \u00e9galement la possibilit\u00e9 de <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/simulation\/\">faire une simulation<\/a> de votre consommation \u00e9nerg\u00e9tique sur le site internet du fournisseur.<\/p>\n<p>\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-opened \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Souscrivez \u00e0 une offre Total Spring en quelques minutes avec papernest !                <\/p>\n                                    <a data-odi=\"0970252176\" href=\"tel:0970252176\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--call\">\n                        <svg class=\"phone-svg\">\n                            <use href=\"#phone\" \/>\n                        <\/svg>\n                                                <span class=\"override\" data-ws>\n                            09 70 25 21 76                        <\/span>\n                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-opened\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service et rappel gratuits - Disponible du lundi au samedi de 8h \u00e0 21h - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n\n    <div class=\"cta-block-single shortcode shortcode--kamino shortcode--status show-call-closed \"\n        >\n        <div class=\"cta-block-single__container\">\n            <div class=\"cta-block-single__description\">\n                <p class=\"h3 cta-block-single__title\">\n                                    <\/p>\n                <div>\n                                            <img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"lazy-loaded cta-block-single__image\"\n                            src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" height=\"1\" width=\"1\" data-src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><noscript><img decoding=\"async\" width=\"160px\" height=\"160px\" class=\"cta-block-single__image\"\n                            src=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/plugins\/papernest-shortcodes\/shortcodes\/cta-block-single\/kamino\/assets\/dist\/images\/girl-light.svg\"><\/noscript><\/noscript><\/noscript><\/noscript>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"cta-block-single__content\">\n                <p class=\"h3 cta-block-single__text\">\n                    Souscrivez \u00e0 une offre Total Spring en quelques minutes avec papernest !                <\/p>\n                                    <a href=\"https:\/\/app.papernest.com\/onboarding?linkGenerator=1&amp;energy.energy_type=GazElec&amp;anonymous=true&amp;destination=energy&amp;account.additional_data.energy_intent=comparison&amp;segment=energy&amp;pole=SEO&amp;source=metasites&amp;source2=1&amp;goal=acquisition&amp;medium=cta-secondary\" title=\"Souscrivez en ligne\"\n                        target=\"_blank\" rel=\"nofollow\"\n                        class=\"cta secondary-reverse cta-block-single__cta cta-block-single__cta--app\">\n                        <svg class=\"computer-svg\">\n                            <use href=\"#computer\" \/>\n                        <\/svg>\n\n                        Souscrivez en ligne                    <\/a>\n                \n                <p class=\"p--small cta-block-single__compliance\">\n                                    <\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <div class=\"shortcode--status show-call-closed\">\n        <div class=\"information information__cta-block-single\">\n            <p class=\"p--info\">\n                <span class=\"information__text\">\n                    Service Gratuit - Annonce                <\/span>\n                <span class=\"information__icon\"><\/span>\n            <\/p>\n        <\/div>\n    <\/div>\n<\/p>\n<h4>En savoir plus :<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/ouverture-compteur\/\">Ouvrir son compteur<\/a> avec Total Spring<\/li>\n<li>Total Spring : <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/en-ligne\/\">contacter le fournisseur en ligne<\/a><\/li>\n<li>Faire <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/devis\/\">un devis avec le fournisseur <\/a>Total Spring<\/li>\n<li>Les <a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/tarif\/\">tarifs du fournisseur<\/a> Total Spring<\/li>\n<li><a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/demenagement\/mise-en-service\/\">Demander ma mise en service<\/a> Total Spring<\/li>\n<\/ul>\n<p style=\"text-align: left\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Par quels moyens contacter Total Spring ? Vous cherchez \u00e0 contacter Total Spring ? Vous trouverez dans le tableau ci-dessous un r\u00e9capitulatif des diff\u00e9rents moyens pour contacter le fournisseur : par t\u00e9l\u00e9phone, par mail et par courrier. R\u00e9capitulatif : comment contacter Total Spring ? Par t\u00e9l\u00e9phone Composer le 09 70 80 69 69 Par mail &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;Contacter Total Spring&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"author":1216,"featured_media":433,"parent":1809,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contacter Total Spring : les d\u00e9marches<\/title>\n<meta name=\"description\" content=\"Vous voulez contacter Total Spring ? D\u00e9couvrez tous les moyens mis \u00e0 votre disposition par le fournisseur pour contacter le service client.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contacter Total Spring : les d\u00e9marches\" \/>\n<meta property=\"og:description\" content=\"Vous voulez contacter Total Spring ? D\u00e9couvrez tous les moyens mis \u00e0 votre disposition par le fournisseur pour contacter le service client.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"Agence France \u00c9lectricit\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-27T08:19:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/d11o8pt3cttu38.cloudfront.net\/wp-content\/uploads\/sites\/6\/2017\/07\/shutterstock_519908752-e1522416411672.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"334\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\",\"url\":\"https:\/\/www.agence-france-electricite.fr\/total-spring\/contact\/\",\"name\":\"Contacter Total Spring : les d\u00e9marches\",\"isPartOf\":{\"@id\":\"https:\/\/www.agence-france-electricite.fr\/#website\"},\"datePublished\":\"2017-11-20T09:58:19+00:00\",\"dateModified\":\"2024-06-27T08:19:53+00:00\",\"description\":\"Vous voulez contacter Total Spring ? 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